Reviews (5,486)

Overall rating
4.8
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for boosting sales and enhancing customer service by enabling quicker response times and real-time conversations. Features like "Quick Replies," automated responses, and visibility into customer cart details are highlighted for their efficiency in managing interactions. The app's seamless integration with Shopify and a mobile version for on-the-go management are also praised. Additionally, its reliable performance, user-friendly interface, and strong customer support from Shopify, along with spam detection and real-time notifications, are noted as key benefits. Merchants recommend it for its effective role in increasing customer satisfaction and loyalty.

January 23, 2024

Contents Hair Care
United States
11 months using the app
January 13, 2024

XHDATA
Hong Kong SAR
About 1 year using the app
November 23, 2023

Mormors Loft
Denmark
About 2 years using the app
February 23, 2024

The Old Potato Store
United Kingdom
3 months using the app
November 6, 2023

The Freeze Dried Candy Store
United States
About 2 years using the app
December 26, 2023

NYNM
India
Over 1 year using the app
January 3, 2024

Fearless Accessories
United States
Over 1 year using the app
December 19, 2023

kapro Pharmaceuticals
India
Over 1 year using the app
December 12, 2023

CubeCo
South Africa
Over 1 year using the app
October 19, 2023

apothikimou.gr
Greece
About 2 years using the app