Reviews (5,647)

Overall rating
4.7
Counts per rating level
  • 78% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its seamless Shopify integration and real-time communication capabilities, which significantly boost customer service efficiency. Features like quick replies and automated responses are praised for swiftly handling common inquiries, improving response times. The user-friendly interface facilitates easy management of customer interactions, while the ability to send direct offers and discounts through chat enhances sales and engagement. Multi-device accessibility and customization options allow for personalized and responsive service from anywhere. Additionally, the app offers valuable insights into customer behavior and supports managing multiple channels from one centralized location, enhancing overall customer satisfaction and loyalty.

November 15, 2023

WOAWWW
Mexico
10 months using the app
January 13, 2024

Water Filter Direct Australia
Australia
8 months using the app
November 9, 2023

MEDUSA BAY
Spain
9 months using the app
January 30, 2024

Urbane Active
United States
7 months using the app
March 18, 2024

earthofab
India
2 months using the app
February 19, 2024

Zam Zam Store
Pakistan
5 months using the app
February 29, 2024

Just Blue or Pink
United Kingdom
4 months using the app
December 10, 2023

Feminade
United States
9 months using the app
April 14, 2024

WAGOKORO JAPAN GIFT
Japan
13 days using the app
January 6, 2024

Creabo
United States
8 months using the app