Shopify Inbox , 4,194 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants appreciate this app for its real-time customer interaction, user-friendly interface, and easy integration. They find the customer profile and order history features useful for personalizing chats. The "Quick Replies" function, instant answers setup, and the ability to respond via email to missed chats are also favored. Merchants value the option to offer products or discounts during a chat. The app's affordability and supportive customer service are additional benefits.
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We miss the Facebook and Instagram integration.
Easy to use, all coms in one place - customers do complain though about the wigget popping up all the time.
All good!
I find it ok.
so far so good. I have not gotten many messages yet
Good But Need More Update
Working good for me!
Very good but I would like to turn off the app emailing every message to us and just use the app.
The app is okay. It would be nice to be able to forward messages to other staff members who are not listed on the shopify list. We have staff who simply answer products questions and have no need for access to shopify.
Excellent service to have. I love it.