Shopify Inbox , 4,322 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.
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This is a really good way to be in touch with your customers and hence convert more
enjoy the ease of contact with customers questions
Good, but i can't get it to work as an app on my phone, that uses Brave as a browser.
Its very good, i wish i can engage with the customer while they are browsing before they leave the site or message Sumstuff4u with questions so that we might help guide them to a purchase.
We switched from Drift to Inbox chat. Free and easy integration, but one major difference.
Inbox sends an email for each line in the chat. I find this quite absurd.
Please consolidate. Wait a minute and consolidate. I have a conversation with a visitor and I get 200 emails. It's absurd.
Maybe there is an option somewhere and I did not see it?
Got instant messages from customers, enhancing sales !
Works well for us to date. Easy to set up and configure.
Would prefer if it was styled so you do not have to scroll-up to read instant answers though.
very helpful app, has been used by self and customers quite a lot
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Its a easy way to keep in touch with customers
I used the Shopify inbox for a while and I can say that it is very helpful and achieves the aim of it for anyone who uses it.