Shopify Inbox , 4,327 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

November 8, 2023

Bahob
United Kingdom
12 months using the app
November 9, 2023

Studio B+ARS Outlet
Italy
9 months using the app
November 20, 2023

Urban Trendz
India
About 2 months using the app
November 12, 2023

7 Deadly Stitches
United States
4 months using the app
November 13, 2023

Paper Pigeon
India
3 months using the app
December 13, 2023

Réelle Paris
France
1 day using the app
January 3, 2024

Osuno Colombia
Colombia
About 1 hour using the app
November 3, 2023

Luxbags
Hong Kong SAR
7 months using the app
November 7, 2023

Happy Threads
India
3 months using the app
October 12, 2023

Amalia J. & Boutique
United States
Almost 2 years using the app