Shopify Inbox , 4,322 reviews

Overall rating
4.8
Counts per rating level
  • 77% of ratings are 5 stars
  • 14% of ratings are 4 stars
  • 4% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for enhancing customer service and boosting sales with features like real-time support, "Quick Replies", and customer detail provision. Its seamless integration with Shopify, mobile convenience, and email response option for missed chats are appreciated. The app's affordability and minimal technical issues are beneficial for small businesses. Merchants also commend the ability to offer products or discounts during chats, customize autoresponders, and gain insights into customer inquiries and shopping patterns. The support team is praised for their exceptional assistance.

October 22, 2023

Collector's Avenue
Canada
3 months using the app
May 3, 2024

Doulton Water Filters Limited
United Kingdom
May 1, 2024

My Art Box
Canada
October 20, 2023

Redfever
India
3 months using the app
November 8, 2023

ArtisanBaker
Romania
14 days using the app
September 12, 2023

Indian Summer
South Africa
Almost 3 years using the app
October 23, 2023

The MiniWarGaming Forge
Canada
3 months using the app
April 20, 2024

LIMBOWORLD
India
September 20, 2023

Maslinda Designs
Greece
Almost 2 years using the app
October 10, 2023

motocross4u
United Kingdom
6 months using the app