Shopify Inbox

Connect with customers and drive sales with chat– for free

  • Popular with businesses in the United States

Free

Key values section

Turn browsers into buyers

Share products, discount codes, and get powerful insights so you can sell more and focus on chats that convert.

Help more people in less time

Create quick replies, instant answers, and automated messages all from your admin and keep your brand consistent.

Centralize chats in one place

Chat in real time or use email to follow up when you can’t talk to customers live.

Shopify Inbox

Shopify Inbox

About Shopify Inbox

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Talk with customers and sell over online store chat, Instagram, and Facebook–all from Shopify Inbox. Customize online store chat, saved responses, and more right from your admin. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support, all for free from a single business chat app.

Use Shopify Inbox to:

  • Save time managing customer conversations from online store chat and social media all within a single app
  • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
  • Send automated messages and continue chats over email if you can't respond in real-time
  • Know when customers add or remove items from their shopping cart
  • Assign chats to your staff and team to scale customer conversations

Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from the convenience of a single business communication app:

INSTAGRAM // Let customers contact you through your Instagram profile, shop, and stories.

FACEBOOK MESSENGER // Let customers message you from your Facebook Page, Facebook Shop, and Messenger.

Eligibility requirements:

  • To use Shopify Inbox you must have an online store with Shopify
  • You must use Shopify Inbox on your desktop (shopifyinbox.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Launch date

Shopify Inbox

Shopify Inbox

About Shopify Inbox

USE CHAT TO SELL MORE AND BUILD STRONG RELATIONSHIPS Shopify Inbox is so much more than support. In fact, 70% of Shopify Inbox conversations are with customers making a purchasing decision.

Talk with customers and sell over online store chat, Instagram, and Facebook–all from Shopify Inbox. Customize online store chat, saved responses, and more right from your admin. With Shopify Inbox, you can close sales faster, build strong customer relationships, and spend less time on support, all for free from a single business chat app.

Use Shopify Inbox to:

  • Save time managing customer conversations from online store chat and social media all within a single app
  • Send products, discounts, and new orders from your Shopify store directly inside chats with just a few taps to turn more conversations into checkouts
  • Send automated messages and continue chats over email if you can't respond in real-time
  • Know when customers add or remove items from their shopping cart
  • Assign chats to your staff and team to scale customer conversations

Shopify Inbox connects with popular messaging platforms so you can manage your customer and team conversations from the convenience of a single business communication app:

INSTAGRAM // Let customers contact you through your Instagram profile, shop, and stories.

FACEBOOK MESSENGER // Let customers message you from your Facebook Page, Facebook Shop, and Messenger.

Eligibility requirements:

  • To use Shopify Inbox you must have an online store with Shopify
  • You must use Shopify Inbox on your desktop (shopifyinbox.com) or install it on an iOS, iPadOS, or Android device to receive and respond to messages

Launch date

Pricing

Free

Reviews

4.3 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

  • 5 of 5 stars
    55% of ratings are 5 stars
  • 4 of 5 stars
    18% of ratings are 4 stars
  • 3 of 5 stars
    8% of ratings are 3 stars
  • 2 of 5 stars
    6% of ratings are 2 stars
  • 1 of 5 stars
    14% of ratings are 1 stars

parischatsbeautyshop

Location Romania

I use this app on our store. It's useful and the response time helps us to serve our clients better.

4S Lashes®

Location France

O aplicativo é otimo, atende às necessidades basicas do cliente e permite o envio por e-mail caso o cliente não esteja mais online. Recomendo!

Top Pestañas

Location Spain

Muy cómodo. Lo que me gusta más es que se registra la cuenta del cliente ne la web, una vez alguien introduce sus datos para enviar el mensaje

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