inkFrog for eBay , 443 reviews

Overall rating
Counts per rating level
  • 67% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 20% of ratings are 1 stars
December 26, 2018

I added this app and immediately removed it because it is not necessary. Inkfrog has charged me $11 for 6 month before I caught it on my statement. I contact them through Shopify Support where they acknowledged the error and said I’d be refunded. I HAVE NOT GOTTEN MY REFUND AND THEY EVEN CHARGED ME ANOTHER MONTH. Now Inkfrog will not respond to my follow up messages.

United States
9 days using the app
April 24, 2017

Works OK to sync Shopify to Ebay, but if you want to add another store like Amazon in the mix its a nightmare, they have NO chat or phone support.
Every time I try to email a list of questions, it takes between 4 and 12 hours and they only answer one question, then its another day shot waiting for a 2nd response.
Looking for a different company that has better support if they cant help soon.

Reaction Tackle
United States
17 days using the app
Edited November 12, 2015

This app has left me AUD$1593.22 listing fee on eBay's bill.

Crackerz Gear
25 days using the app
Edited September 15, 2016

I tried this app and chose to delete it. Just didn't fit my needs. I simply decided to create my Ebay listings on my own. After I've deleted the app, there is still an advertisement below my products listing on my site stating "listing service provided by InkFrog" with their logo. I couldn't figure out where their ad is listed in my code, so I contacted InkFrog support. They sent me a Shopify link about "how to delete Shopify apps" and stated I would have to ask Shopify on how to remove the code. I simply asked them for a general direction where to look and they chose to ignore it. Maybe I got someone new or was having a bad day, but your customer support is non existent.

For anyone else that runs into the issue of InkFrog slapping their ad onto our site, they refuse to help anyone that has deleted the app, only current customers.

In the event that someone else has this problem, the code is at the end of your product listing. go to your product, click the source button for HTML and you'll see what to delete at the bottom of your listing.

Why is it so hard to give out that information that would have taken me 5-10 min today, but you refused to help me? Since I know very little about code, it took me about an hour to locate it and delete it. There is no reason you should have thrown your ad onto my site in the first place without my consent in the first place.

United States
16 days using the app
January 31, 2018

This app is so freaking frustrating. Importing products is broken, if you need to change categories of some products the setup process starts again, it often crashes and the whole process starts again. Fix this shit

7 days using the app
November 20, 2018

It' a nightmare to import form shopify to ebay . Does not work in an automatic manner. when you have 2000 item you can t do it manually!!!

About 24 hours using the app
February 23, 2018

Doesn't work, I keep trying to import listings and it makes me go through the whole process and acts like nothing happened.

Ground Zrow Smoke Shop
United States
About 23 hours using the app
October 14, 2016

I find it much easier to list directly on Ebay, after using this for a couple of days I have removed the app because it doesn't make listing on Ebay easier or faster.

Amorosa Accessories
1 day using the app
August 19, 2018

Awful app, waste of time. You cannot create listing in it that will upload to SHopify. It only goes one direction!!!! Lame!!!!

Boot Hill Trading Post
United States
About 2 hours using the app
September 8, 2017

Horrible app. Unless you're gonna pay for the full amount its worthless. You sign up for a free 10 listing but ebay allows only 5 listing for the free account. On top of that there are additional fees with ebay for listing, selling, etc... all of your already low margins of dropshipping becomes a profitless business and becomes a money hole instead

United States
About 3 hours using the app