Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

June 29, 2020

I really like this app. It does a lot for us; templating, posting, inventory management, etc. It hasn't been a seamless experience, though. We've been in contact with support frequently and they've been very responsive and helpful. Issues have centered around onboarding (sync settings REALLY need to be all configured up front), GTC Cancellation / Re-listing (the tooltips aren't quite accurate), etc. and issues have generally required manual fixing which is tedious and time consuming. It's frustrating to hit the snags but, once resolved, they stay resolved. Aside from the speed-bumps, InkFrog + Shopify really gets a ton of work done. We're overall very pleased with it.

AKC Emporium
United States
22 days using the app
December 26, 2018

I added this app and immediately removed it because it is not necessary. Inkfrog has charged me $11 for 6 month before I caught it on my statement. I contact them through Shopify Support where they acknowledged the error and said I’d be refunded. I HAVE NOT GOTTEN MY REFUND AND THEY EVEN CHARGED ME ANOTHER MONTH. Now Inkfrog will not respond to my follow up messages.

HickseyCo
United States
9 days using the app
July 18, 2020

This is the worst app EVER. Every month, I get charged for every Ebay fee twice because I have to pay fees on Shopify for every sale that sells on Ebay. I also got hit for double shipping fees this month. Shopify charged me for the same fees I already paid on Paypal for shipping. At $30 a month, this is a waste of money and all the time you invest in getting it set up. Not to mention, the "templates" have a huge learning curve. The free ones are ugly and the paid ones are cluttered and anything BUT elegant. DO NOT WASTE YOUR TIME AND MONEY.

On the Water Relove
United States
7 days using the app
December 7, 2020

Absolutely horrible app. It listed my item for $2.50 instead of $25 resulting in dozens of sales that I had to cancel resulting in unhappy customers.

Savvy Simulations
United States
7 days using the app
inkFrog, Inc replied December 8, 2020

It sounds like a sync setting may have been set to 10% instead of 110% for eBay pricing. If you'd like some assistance with sync settings, please reach out to us at help@inkFrog.com :)

January 31, 2018

This app is so freaking frustrating. Importing products is broken, if you need to change categories of some products the setup process starts again, it often crashes and the whole process starts again. Fix this shit

Lozblocks
Netherlands
7 days using the app
March 20, 2016

Easily pulls defaults and pictures. Saved me a lot of time and frustration.

Eshine Car Care Inc
Canada
14 days using the app
June 8, 2017

Bonne application. La seule vraiment performante!

Cest Lheure
Canada
About 13 hours using the app
Edited November 22, 2014

Not so easy to link to eBay, depending which eBay market you use for example. Several issues to fix. Takes a bit time. But with a bit of patience and the great support of inkFrog (thank you very much Greg!), the final result is great and it works. And it's free! :o)

ELYSEE Switzerland #TOP3Lingerie
Switzerland
12 days using the app
September 4, 2017

Yeah I think it´s great and all but Ebay charges to much! ;/ :D

Www Ws24 Se
Sweden
About 11 hours using the app
April 27, 2019

takes ages to load products and doesn't sync all new incoming orders. It is very hit and miss with what it will sync. Massive waste of time

Dusty Rose Essentials
Australia
9 days using the app