Reviews (459)

Overall rating
4.1
Counts per rating level
  • 68% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 5% of ratings are 2 stars
  • 19% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ease of use and effective Shopify integration, enabling seamless inventory and listing synchronization. They value the user-friendly interface, time-saving features, and customizable templates that enhance eBay listing attractiveness. The responsive customer support is also highlighted for its quick issue resolution. Continuous updates and new features add to the app's value, making it a favorite for managing online sales across platforms.

Edited February 6, 2017

This application is great! I used it to import all of my products within minutes! The setup was fast and easy as well! I would highly recommend this to anyone!
www.FrostLX.com

Goldmarketmovement
United States
3 days using the app
Edited March 10, 2020

Could be amazing but the amount of time wasted on this app has made me grey. They embed their link on each listing that violates ebay policy so your listings cant be live .. ARRR

PlantsToday
Australia
23 days using the app
inkFrog, Inc replied April 23, 2020

PlantsToday -- Thanks for the review and bringing this up. We do attach a link to eBay listings, which does not violate eBay's terms. Once the account is on a paid plan in inkFrog, the option to turn off the marketing is available and once turned off, it will be removed automatically from existing and future listings. If you're still experiencing a problem with something in the listings violating eBay policies, please respond to our most recent email sent you to offering additional assistance :)

July 27, 2018

I wish it was easier to reach tech support. The app has many glitches and tech support is impossible to get a hold of. I scheduled a call with them. Waiting on the line for 20 minutes and no one connected.

Astro Shoes
United States
22 days using the app
June 19, 2017

Great App for listing direct to eBay. Support is great to most of our emails have been reply to within a few hours. Would recommend.

Uk Printedapparel
United Kingdom
2 days using the app
Edited January 1, 2015

Good app with a lot of possibilities but be very carefull with Ebay fees when listing a large number of products. I forgot this and got a very bad surprise.

But for those who are aware of it, the app works great and do what it is suppose to do.

My Little Desire
Belgium
About 2 months using the app
Edited August 19, 2020

I am changing my review not all because of inkfrog but because of mostly because of ebay. EBAY can ruin your business in 3 seconds flat. I sold $2500 worth of items to clients who are not qualified clients. There has been issue after issue with Ebay I would steer clear of them. Do not be fooled when thinking "this time it will be different". It will not be different and you will dig a hole that will be very costly to get out once you realize there are 10 requests for returns and ebay goes out of their way to ensure it is difficult. I did run into pricing issues which did cost hundreds to remedy. Ink Frog needs to fix pricing issues when you are uploading 700 items and 10 items list for 50% their original prices and receive immediate purchases it is very difficult telling a potential customer, whoops issue with inkfrog I have to cancel. There is no faster way to receive 1-star ratings from "EBAY" clients.

Cards, Collectibles and Gadgets - CCG, LLC
United States
About 2 months using the app
Edited May 31, 2022

Okay, I'm HIGHLY annoyed. I wasted over 2 hours setting this horrid app up all for Shopify to tell me that I am now allowed to manage and add my products that I am dropshipping to EBay. Guess I'll just have to add them manually and do it all without an app. If you're dropshipping DO NOT download and use this app. It's a huge waste of time. I don't recommend this in the slightest. Thanks for wasting my already minimal time.

Retro Street Wares
United States
20 days using the app
inkFrog, Inc replied August 18, 2022

Hello, we apologize for the inconvenience. The app is now available for install.

April 5, 2017

really hard to use, and it's nearly impossible to sync with the old ebay listings

Ecigaretteempire
United States
About 2 months using the app
October 28, 2023

Did not work for my long established store - disappointed as I had high hopes but sales just did not happen - I think we got 1

Green Alternatives
United Kingdom
18 days using the app
inkFrog, Inc replied November 1, 2023

We have taken your concerns seriously, and in our efforts to assist you further, we have reached out to eBay's team to explore the possibility of obtaining optimization guidance on your behalf that can help enhance your sales on their platform.

Please also feel free to reach out to our customer support team so we can work together to understand your unique situation and provide assistance. Your success is important to us!

August 17, 2020

If there is any issue that actually requires them working on (you'll encounter many such issues)
They will just ignore you, close their eyes, plug their ears and wait until the problem (you) will go away.

Veld Dynamic Audio
Netherlands
18 days using the app