Instafeed ‑ Instagram Feed

Elegant & shoppable Official Instagram feeds that bring sales

Shopify app insights
  • Popular with businesses in the United States

Free plan available

App highlights

  • Seamless workflow: use directly in Shopify admin

  • Up-to-date tech: works with the latest themes

Reviews

4.9 of 5 stars

The overall rating reflects the current state of the app. It accounts for all app reviews but prioritizes the most recent ones.

Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 2% of ratings are 1 stars

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2 reviews

asher + arden

Location United States
Time spent using app 23 minutes

Piggybacking on the other review someone posted from Feb 19th, 2020. Who said "Good because it's free and it works. My only gripe is that it is not mobile responsive. If it was, this would be 5 stars." However, I'm rating it one star below that, simply because of the developer's pathetic response to that review.

I actually happen to be a front-end web developer who writes HTML/CSS and has created feeds like this from scratch. I would absolutely NOT call this either "responsive" or "adaptive" (it's literally neither). All it does is scale down proportionately so that the same number of images appear on mobile as on desktop, which makes them tiny if you have any more than 2 images showing in the row.

Do you remember how websites looked on phones before people started developing for mobile? You'd see the full desktop site, but you'd be zoomed way out so it fits on your tiny phone screen without having to scroll sideways. Nothing would be readable, everything was tiny. You had to pinch-to-zoom to interact with anything, see images, etc. This is exactly the same way this instagram feed functions. Setting max-width: 100%; in your CSS and height: auto; on your images is about the lamest excuse I've ever seen for "responsive".

So no, it's absolutely not responsive. Does it work on mobile? Yes. It acts exactly like an old non-responsive website does. However, "does it work?" is a pretty low bar when non-responsive sites also technically meet that requirement. A better question would be "how is the user experience on mobile?" and the answer to that question would be "pretty garbage because you can't see anything". In my opinion, that doesn't count as "responsive" at all.

Shopify's built in feature worked fine. Their developers just didn't want to be bothered to update their tool to use Instagram's new Graph API (which honestly would have taken one of their developers an afternoon) so instead they're passing the buck to third party developers. Now, if you want actual responsive functionality with your Instagram feed, you need to shell out more cash. It's lazy on Shopify's part, and seemingly the third party options are also pretty garbage unless you pay money.

But hey, it's free I guess.

Developer reply

February 20, 2020

Hi asher + arden,

Thanks for the detailed review, we really appreciate the time you took here and the technical details but I'm afraid it doesn't reflect our app since you are only referring to the free version. With our app you can even manually choose the number of rows and columns you want to show on mobile with our Pro and Plus plans.

We are happy to explain everything by email if you want contact us at support@minttstudio.com

Thanks,
Instafeed Team

Michellia Fine Jewelry

Location United States
Time spent using app About 2 months

The app does a decent job, but has limitations in the number of feeds/products to display even when we are using paid plans. We use Instagram as a primary sales channel but the app limits display to 20 rows - which is about 20 pictures only if you are on mobile and set the setting to display one product per row.

This is on a paid plan too - we contacted the developer to see whether we can come to a custom solution to get more feed display, but they are very dismissive and became unresponsive after the first or second message.

Also, the feed update is not as frequent as we'd like. Oftentimes we will publish something on Instagram and then have to wait for a whole hour until the picture shows up in the app. Contacted the developer about this and received no response/explanation.

If capacity is an issue, then perhaps offer a more expensive plan to cover for businesses who really need a full feed display, or at least offer the support your client deserves from being on a monthly subscription. It doesn't feel like they cared.