Overall rating Based on 223 reviews
Very great help and customer service. Definitely recommend anyone to use them if your theme doesn't offer it!
Dress the bird
The app performs really well and is easy to use. And the customer service is AMAZING - all my requests have been answered and fixed within minutes.
Great app, even better customer service. When the app needed to be reinstalled after changing my IG handle, I couldn't get it to load. Eldar got me back up and running with no issues. Highly recommend! Thank you.
And Well Dressed
Lots of glitches for UGC gallery. Posts are not in right order, when contacted, they insist there is nothing wrong even though my gallery is showing old posts first despite set to 'newest posts first'
We would like to apologize for the negative experience you faced with UGC gallery. This has been a tough time for us knowing that we've let you down and failed to provide you with the service you deserve. We have already resolved the issue and sent several emails, but haven't received any reply yet. Please note, that “Newest posts first” sorting is working on the admin panel for the convenient moderation of posts.
Moreover, we are always happy to discuss such issues and resolve them ASAP. You can just hit the Live Chat button on our website, contact email@example.com or we can jump on a call to discuss this.
I used this app to have our shop's Instagram feed displayed on the homepage. I like that I can tag products on each post (up to 5 for free plan) and the developers are responsive when I asked for assistance to install the app on our store. I wish I can do that myself though.
We would love to express our gratitude for the kind feedback and your directions. We strive to improve and we will never settle. As for your concern regarding the auto update on a Free plan. It takes up to 24 hours to refresh the gallery on your store. So you only need to give it time and photos will be updated automatically :)
Brilliant customer service! Was set up and running in no time and any amendments/tweaks we needed were done almost immediately.
It's a really good app even if you only choose the free plan. You can have 5 product shop tags and an endless scroll instagram feed. The support team help me to figure out some issues while installing the app. Definitely recommended if your looking to have an instagram gallery on your online store.
I absolutely loveeee my instagram feed on the front page. Eldar is such an amazing and supportive person - really went out of his way to help me and recommend how else to install this widget. 5/5 stars :D Thank you.
So far so good! Slider works great and implementation and color modification to suit my theme was quick! very responsive and helpful service. Actually love it -this will boost sales! Thanks.
Vanessa Newell Art
Instagram feed looks great on my website. I didn’t really know how to set it all up but Customer service was super quick and sorted out my feed immediately. Thanks heaps, great app!