Overall rating
Counts per rating level
  • 95% of ratings are 5 stars
  • 2% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 2% of ratings are 1 stars
April 18, 2023

Excellent support. A good support system is very important when choosing an app. Excellent display style when tapping on Instagram posts. I love this app very much.

Time spent using app: 3 days
Growave replied April 18, 2023

Hi, keycabins and Team,

Thank you so much for your valuable time and for your amazing feedback. We are glad to know that we were able to provide good help. It motivates our team to move forward and improve the quality and service of our app. 🙏🏻

In case you have questions or queries, please feel free to reach out. We are always here to assist you. 🥰

January 27, 2023

Unbelievably unethical and fraudulent business practices. We signed up for the app last year (It was a different logo with a different title). It was $4.99/month, as it is still advertised in the app store. We looked at our bill this month and realized we had been charged $49/month for the last few months! When I chatted with the app developers about this claim they said we upgraded the account to a new level in June and that they can't do anything about it since they cannot access our billing account. We have 2 instagram galleries, why would we have ever upgraded our account? The answer is we did not. It seems this app was acquired and they just put the current users in new plans without any warning or approval. Now we are out $150 dollars for an app that was supposed to be $15 for that same time period.

United States
Time spent using app: 10 months
Growave replied April 18, 2023

Hi team at SKORDO,

Please accept our apologies for such a negative experience with our app. And I hope that I can change your mind in a better way! 🙏🏻

Please let me note that recently we launched our new interface for the app dashboard and after that, we changed our pricing plan for the Instagram app and now we have only one Pro plan for $4.95.
However, we're not able to change the plan instead of you and we don't have any permission to do that. Since it can be done only by the owner of the store.

I’d love the opportunity to discuss your concerns further with you. I’m hopeful this will give you a chance to share any part of your story that wasn’t told before as well as offer some resolution from our side on how we can help make things right between us. If there are other ways I can help, please let me know!

Thank you again for taking the time out of your day to give us this feedback, we can’t fix the past but you have my personal commitment to improving the situation. Until then, please accept my sincerest apologies on behalf of everyone on the team. 🙏🏻

Head of Support Department

June 24, 2022

The team have been super helpful in making adjustments to the app for me and super quickly. Could not be more impressed!

United Kingdom
Time spent using app: 6 months
Growave replied July 2, 2022

Hi team at Cult Mia,

Thank you for taking the time and leaving kind words. Providing the best experience with our app is our main priority. Your warm words truly have melted your hearts. ✨

In case you have questions or queries, please feel free to reach out. We are always here to assist you in a best way. 🥰

June 7, 2022

I use this app on my storefront to feature an Instagram feed. There was an issue with displaying the feed to which I reached out for support. Alex was my point of contact & communicated with me right away, being able to get the developers to fix the issue. Great communication & support.

United States
Time spent using app: About 2 years
Growave replied April 18, 2023

Greetings of the day team at Swimline,🤩

You have our sincerest gratitude for leaving us a cosmically cool review. It has been a pleasure taking care of your site. We appreciate your trust, and we’ll do our best to continue to give you the kind of service you deserve.💐🤍

Thanks again and have a magnificent day!

April 13, 2022

As always, support team from Growave tried their best to solve my problem. I adjusted the size of the Instagram frame to suit my page better. The app is working fine so far. The Instagram purchase link is interesting.

Time spent using app: 7 months
Growave replied April 18, 2023

We are thanking you from the core of our hearts for investing your time and sharing our feedback team at thewallet.me 🙏🏻🥰.

Always be sure that your presence and appreciation make our job a breeze. More importantly, knowing that our support — delivers you excellent service and our app contributes to your business — brings a deep sense of meaning to our days.

Allow me to thank you once again for a five-star review 🌟 and please feel free to contact us if you have any questions. We are always happy to see you 😍.

June 16, 2021

This app is a must! They help you with any request or problems you may have! They respond fast and are very friendly!

United States
Time spent using app: 4 days
Growave replied June 21, 2021

Greetings of the day team at PIRKEY,❤️

Thank you for your positive feedback. Your kind words are very important to us. They truly motivate our team to move forward and improve the service and functions of our lovely app🙏🏻.

Do let us know in case of any suggestions or any requests that you have. We are always ready to help you with great pleasure!

Edited April 5, 2021

Really incredible app and superb support. I spoke to other apps that offered similar features for $500 a month!

Bravado Designs USA
Time spent using app: 27 days
Growave replied April 6, 2021

Greetings of the day team at Bravado Designs USA❤️,

We are sending you a token of love and much appreciation for your time and for sharing your precious thoughts. We are pleased to know that we were able to provide good help. If there is anything more for which you may require our help, don’t hesitate to contact us🙏🏻.

March 31, 2021

This application is awesome! It is very intuitive, so it is easy to use. In addition, the feedback is very fast when you experience discomfort.

South Korea
Time spent using app: 4 months
Growave replied March 31, 2021

Hello there team at nO aUTHORITY sHOP,

Thank you very much for taking the time to share your review. It means the world to us since we make every effort to deliver the best product and effective support❤️.

We are over the moon to know that your experience is comfortable and easy here at
Shop Instagram Feed & UGC. We will never let our beloved merchants feel discomfort, we are here to go beyond and above to fulfill requirements and support when needed.

We deeply appreciate that you have chosen us 🙏🏻🤗.

March 15, 2021

We have been using this app on our website ilovetunics.com and very happy with how it's going. Customer Service is phenomenal! they have accommodated every single request of ours with a smile and promptly. The app works great and cross promotes insta = Two thumbs up from our side

I Love Tunics
Time spent using app: 21 days
Growave replied March 19, 2021

Heeey, team at I Love Tunics, thanks a lot for taking the time to leave us your amazing review. 😍

Our team always goes above and beyond to provide good customer service and fulfill queries in a timely manner, and we are so pleased that we hit the mark for you! ✨

Great to see how the shoppable gallery perfectly fits your store, making it easier for customers to purchase your beautiful products.

It was a pleasure to work with your team and we look forward to many years of fruitful cooperation with you. 💖

March 8, 2021

This application is extremely recommended ! exactly what I have looking for, the support team are very responsive and quickly for any issue.
Absolutely amazing application to be honest!!! This is the best decision I have ever made with Shopify applications

Time spent using app: About 1 year
Growave replied March 10, 2021

Words can not describe how much we are grateful to you for leaving such an insightful review team at KUALA STYLE 🙏🏻❤️,

Know that you brought common gesture to an uncommon level and made our day. We feel so lucky to have you on the list of our beloved customers and we will go above and beyond to meet your expectations and keep the consistency.

Thank you so much for sharing your thoughts, your opinion is very important to us.

I'd like to remind you if you need any assistant we are just one email away 💌😘.