Instant Search& Product Filter , 709 reviews

Overall rating
Counts per rating level
  • 93% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
July 27, 2021

My company has been using Instant Search Plus for a while now, they offer great service and app support.

United States
Time spent using app: Over 2 years
Edited July 16, 2021

Highly Recommend! I was so incredibly please by the Fast Service. It makes searching easier, aesthetically pleasing & your ideas are totally customizable on their dashboard! 10 of 10 recommend this App!

Time spent using app: About 2 months
July 13, 2021

One of the best onsite search Apps I have used in my career. Tons of features and customizations that any user can take action on. One of the greatest values of instant search is their customer service. Extremely fast response times and if they can't resolve over email they will schedule a 30 minute session with you asap. Would highly recommend this app to anyone on the fence or in the midst of researching on site search software.
United States
Time spent using app: 8 months
July 13, 2021

Great App, very good at what they do and extremely helpful in assisting us on tasks. Would highly recommend

Azura Runway
Time spent using app: Over 1 year
July 7, 2021

I used this app to allow for realtime search results as you type. The search results are very accurate and it does what we need. It also has a lot of customizable option and filters. I highly recommend this app!

Nippon Power
United States
Time spent using app: 12 months
Edited July 2, 2021

We used this app for a year at the rate of $49.99/mo without any issues. But at the end of the year, they inform us that they now base their plans on monthly Sessions (not the number of search queries) and that we're now forced into a plan that is $129/mo. That is an unreasonable upsell considering we spend on marketing to increase our traffic (sessions) but that does not necessarily translate into increased use of this search bar app. Why? Because we target our advertising at specific products and pages. In-store Searches are primarily driven by Organic Traffic. So why should we pay more for a search bar because we advertise more? Especially when that does not impact searches by organic users? If we have 72,000 sessions but only 2,000 searches... why are we paying for sessions? These things are unrelated and it's a sneaky way of linking their fees to our marketing spend. Big NOPE. If you want to be penalized for spending more on marketing and increasing your sessions, then this might be the search bar for you! But there are plenty of other highly functional search bar apps that charge based on actual use of the search bar - based on searches. When asked for an explanation about this via their support channel the responses were timely but terse and uninformative. For $129/mo you at least expect very friendly customer support. After the initial 1-star review we posted they reached out to complain about details of the review but not to offer any sort of remedy to the core issue. Seems they are more concerned with review stars than with customer satisfaction.

United States
Time spent using app: About 1 year
June 27, 2021

Great support! very useful for helping customers search for products, and it fits well with my store theme.

Milan Kids Boutique
Time spent using app: Over 1 year
June 25, 2021

Support is very responsive and they work hard to make the solution have not only the functionality but also the look and feel that works. The actual functionality of this solution is top-notch.

BlackToe Running Inc.
Time spent using app: About 3 years
Edited February 25, 2022

We have been working with the Fast Simon team since our launch and they could not have made it easier for us. The app is very user friendly and the support team is very quick at helping us trouble shoot.

Lord & Taylor
United States
Time spent using app: About 1 year
June 21, 2021

We are using this application as our Shopify search engine. It was quite fast and easy to configure and we obtained results inmediately.
Highly recommended.

Iguana Sell DE
Time spent using app: Over 4 years