Reviews (152)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust inventory management and forecasting capabilities, praising its seamless integration with platforms like Shopify and Amazon. It offers detailed analytics on sales, costs, and profits, with customizable features to suit specific business needs. Reviewers consistently commend the responsive and effective customer support, especially for resolving complex issues and implementing user feedback to enhance the app's functionality.
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We have used Inventory Planner for years and were big fans of the tool. It has helped us with inventory forecasting in the past. Over the last few months, we have had significant challenges with Inventory Planner API with Shopify, and our data has been intermittently been syncing in Inventory Planner. For example, our last sync was Jan 13, 2025. This syncing issue has repeatedly happened over the ...
Hi there,
Thank you for your feedback and for being a long-time user of Inventory Planner. We understand how frustrating sync issues can be, and we really appreciate your ...
Software itself works fine and I used it for a few years. It saved me a lot of time with PO and forecasting stock levels. HOWEVER, since purchasing IP, Sage have increased the annual/semi annual fees dramatically with no signs of stopping. They will corner you in an automatically renewing contract and bleed you dry. Luckily there are a number of solid alternatives out there now. I would avoid at ...
This app ended up being useless for us, a huge waste of time and money. Be careful what you commit to, make sure you have an out if you can't use it.
We couldn't generate accurate forecasts that take into account the seasonality of our product. When set to last sales, which was originally recommended by the IP team, it dramatically over forecasted sales and reorders. The other two methods didn't ...
Hi there,
Thank you for providing such detailed feedback. While we understand the challenges you’ve encountered, we want to emphasize that we provided training to the team ...
I have a love-hate relationship with this app. The basic functions of being able to make and send POs, and see/sync inventories and invoices is great. The forecasting is so-so, and doesn't always display the data you need to see. Integration is also a PITA if you have a complicated store with multiple warehouses, and 3rd party fulfillment...I turned the 3P warehouses off in the settings, why are ...
Hi there,
Thank you for taking the time to write a review, it's a shame to see a love-hate relationship with our software, but your feedback is appreciated and it is always ...
Jansen did a great job walking through a workflow issue of ours in real time to help resolve my issue. Not only was the explanation thorough, he's been extremely helpful following up and providing step by step directions for us to use as a resource internally.
Every time I've reached out to their support team, they are timely, courteous, and resourceful.
Hi there,
Thank you so much for taking time out to write a review for Inventory Planner by Sage. We always love hearing from customers 🥰
It is also really nice to hear that ...
Just signed up for this, excited to see how it all works!
Hi there,
Thank you so much for taking time to write us a review!
It is great to see you are ready to see how the software can help you 😎
Please be sure to reach out to us ...
When first getting to know the platfrom, it does seem like its a lot. But, once you know what you are looking at, all of that information starts coming together.
The only issue I have had so far was a variant/product issue where variats were loading as their own product rather than under the same product. I reached out to Customer Service and Jansen was the one who responded. We must have worked ...
Hi there,
Thank you for taking the time to share your experience with using Inventory Planner. We're glad to hear that once you became familiar with the system, the ...
The main reason I'm giving 5 stars is due to the outstanding support that Jasper has provided! It's really good to have someone that cares and it's so keen to help when you come across with any issues with the App
Hi there,
Thank you for your fantastic review! We're thrilled to hear that Jasper's outstanding support has been a key reason for your 5-star rating.
It's incredibly ...
Inventory Planner is good for stock forecasting and it's good to have a function to integration Amazon and manage the Amazon FBA PO in one app.
Hi there,
I just wanted to review out and say thank you for your positive review, it is always great to hear from our customers!
It certainly sounds like you are seeing the ...
Inventory Planner is not robust enough for our needs and has a lot of bugs. Customer support is lacking after the initial training period. Once the initial training period is over the people who were helping resolve the issues just refer you to the standard support option. This app requires a lot of manual work to see the accurate results, and you need to be using the platform for over one year ...