Reviews (141)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and at least a 4.0 overall rating.
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Merchants highly recommend this app for its effective inventory management, which minimizes stockouts and overstocking. They praise its detailed forecasting, real-time sales analysis, and direct purchase order management, which streamline operations and optimize cash flow. Its integration with Shopify enhances its utility, and the reliable, user-friendly interface is complemented by responsive and receptive customer support, making it a valuable tool for optimizing inventory processes.
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We've been using Inventory Planner for over a year now, and it’s become an essential part of how we manage our purchasing and inventory across multiple sales channels. The platform gives us clear visibility into what to reorder, when to reorder, and how much to buy; all based on accurate forecasting and real-time sales data.
Highly recommend Inventory Planner to any growing e-commerce business that wants to take control of stock and purchasing decisions.
Thank you so much for sharing your experience and for being part of the Inventory Planner community for over a year! We’re thrilled to hear that Inventory Planner has become such an integral part of your purchasing and inventory management process. It’s wonderful to know our forecasting and insights are helping you make confident, data-driven decisions as you grow. We truly appreciate your recommendation and look forward to continuing to support your success!
Terrible, terrible experience. Something broke with the connection at the end of September 2025 and it has basically rendered IP useless to us. The data is not syncing and we are not able to use it even though we JUST paid for an entire year ($4k).
Customer service is slow to respond and we're now demanding a full refund after 21+ days of "attempting to resolve this with our engineers."
Even their parent company, Sage, knows nothing about them. Tried calling Sage and cx was clueless as to who IP was.
If you choose to use them, I recommend proceeding with high caution and low expectations.
I've been using IP for about four years now, and it’s been a game-changer compared to our old spreadsheet-based planning. It’s saved us an incredible amount of time while helping me purchase the right inventory at the right moment. This has significantly reduced out-of-stock issues and optimized our cash flow. For the first few years, I didn’t spend much time on configuration—it worked almost perfectly out of the box. This year, however, we focused on fine-tuning it to better track our costs, and the results have been worth it. The IP support team has been fantastic throughout. I genuinely appreciate this app—it’s easily in my top three Apps my Shopify stores.
Hey Jean-Luc,
Thank you for sharing your experience with Inventory Planner!
It’s fantastic to hear how much time it has saved you and how it has contributed to optimizing your inventory management and cash flow. It's great to know that the functionality worked seamlessly for you "out-of-the-box" and that after some fine-tuning it recently has delivered even better results.
In addition to that we are also thrilled to hear that our support team has been helpful throughout your journey. We're honoured to be one of your top three apps, and we will continue striving to meet your expectations!
Please be sure to reach out to us if you need any further help!
Kindest regards,
Ade
Inventory Planner by Sage Team
Inventory Planner is a great demand forecasting and stock planning tool. It helped us increase efficiencies, optimise our buys and automate allocations from the warehouse to multiple stores.
We have good access to support channels and a quick turnaround for resolving issues. Our customer success manager, Chan, is always there for the team, keen to understand the business needs and look for solutions to meet them.
Hi there,
Thank you for your feedback! We're so glad to hear that Inventory Planner has helped improve efficiency, optimize purchasing, and automate allocations for your stores.
It’s also great to know that our support team has been responsive and that Chan has been a reliable partner in understanding your business needs and finding solutions. We’ll be sure to share your kind words with them!
If you ever need anything, we’re always here to help. 😊
Best regards,
Ade
Inventory Planner by Sage Team
Inventory Planner has been an absolute game-changer for us at Campmor. It keeps us completely up to date with our inventory and stock POs, making the entire process seamless and so much more efficient. The platform’s forecasting is incredibly accurate, ensuring we stay on top of demand and avoid both overstocking and stockouts.
One of the standout features is how intuitive the system is. It gives us clear insights into what needs to be ordered and when, helping us make smarter purchasing decisions. The ability to plan POs directly within the system has saved us so much time and reduced the risk of errors.
Overall, Inventory Planner has transformed the way we manage our inventory. It’s reliable, easy to use, and has become an essential tool for keeping our stock in check and our operations running smoothly. Highly recommend!
Hi there,
Thank you for the fantastic review! We're thrilled to hear that Inventory Planner has been such a game-changer for Campmor. It’s great to know that our platform has made managing inventory, stock POs, and forecasting more efficient for your team. We’re especially happy that you feel the design is intuitive and that it's features have helped you make smarter purchasing decisions and saved you time.
We truly appreciate your recommendation and are grateful for your trust in us. If you ever need any further support, we’re always here to help! 😊
Very best regards,
Ade
Inventory Planner by Sage Team
When first getting to know the platfrom, it does seem like its a lot. But, once you know what you are looking at, all of that information starts coming together.
The only issue I have had so far was a variant/product issue where variats were loading as their own product rather than under the same product. I reached out to Customer Service and Jansen was the one who responded. We must have worked on this issue for 6+ months together, along with his engineering team. They did not give up until the issue was resolved. There was always constent communication between Jansen, the engineering team, and myself during the process.
If any other issues arrise I will be going to Jansen for assistance. I have been assisted by other customer service representatives before but since Jansen has more in-depth knowledge about our Inventory Planner, that I will contact Jansen for any further issues or questions.
Hi there,
Thank you for taking the time to share your experience with using Inventory Planner. We're glad to hear that once you became familiar with the system, the information began to come together for you.
We appreciate your patience and understanding regarding the variant/product issue you encountered. It’s wonderful to hear about the support you received from Jansen and our engineering team. We’re committed to providing persistent and effective solutions, and your feedback highlights the lengths we go to ensure our customers' satisfaction.
We’re delighted that you had consistent communication throughout the resolution process. Jansen's dedication to resolving your issue and his in-depth knowledge of Inventory Planner are truly commendable, and we’ll be sure to recognize his efforts.
Your loyalty to Jansen for future assistance speaks volumes about the quality of support he provides. While we hope you won't encounter further issues, please know that our entire customer support team is always here to support you with any needs you may have.
Thank you again for your detailed and thoughtful review. Your feedback is invaluable in helping us continue to improve our platform and services.
Best regards,
Mike G.
I have been using Inventory Planner for more than two years, and I find it to be an incredibly helpful tool. The platform is user-friendly, and there are many online resources available for review, including a YouTube channel. Inventory Planner helps me forecast future demand, monitor inventory KPIs, predict cash flow, and generate various reports. The quality of their online support is exceptional, and Karen is always available to help with any issue. However, as an Australian business, we are unable to receive live support due to the time difference. Overall, I highly recommend this tool as it has helped our business focus on the right areas and move in the right direction.
Hi there,
Thank you so much for taking the time out to review us - we really appreciate it!
It's great that Inventory Planner allows you to forecast demand and monitor your inventory so well. It's also wonderful to hear how well you're supported by our team - especially Karen. I'll definitely pass this on to her as I know she'll love hearing your feedback.
On your point regarding live chat for our Australian customers, we acknowledge this and are constantly working to add more features to all of our customers, wherever they may be. Thank you for bringing it to our attention.
Thank you again,
Tom (Inventory Planner by Sage)
Inventory Planner has streamlined our ordering process. It is so clear to see what's selling through, what needs ordered and what's not selling. The filtering is endless so you can keep going deeper and deeper into searches and really refine what you are after.
I would highly recommend this to anyone who wants clearer visibility about their stock, sales and trends
Hi there,
Thank you so much for your review, it's great to hear about the impact that Inventory Planner has had on your business through the visibility and streamlining of processes.
Thank you for your endorsement, we really appreciate it!
Tom (Inventory Planner by Sage)
The support team is incredibly helpful. We have worked with them on several occasions and they are always quick to respond and address any issues we are facing. Highly recommend!
Hey there,
Thank you so much for your kind words and continued trust in our team!
We're truly grateful for the opportunity to support you and are thrilled to hear that our responsiveness and problem-solving approach have made a positive impact in your view of our software. We are here whenever you need us!
Please be sure to reach out if we can help you in any way.
Kindest regards,
Ade
Inventory Planner by Sage Team
Brilliant software. Helps us to analyse sales data and optimise stock
Hey there,
Thank you for sharing your kind feedback about our software! 😊
We are delighted to hear that it’s helping you gain valuable insights into your business performance and manage your inventory levels more effectively. Customer feedback inspires us to keep refining our software to better support our customers.
Please do not hesitate to reach out if you need assistance, our team is always here to help.
Best regards,
Ade
Inventory Planner by Sage Team
