Reviews (149)

Overall rating
4.4
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management features, including demand forecasting and efficient SKU management. It simplifies purchase orders and stock updates, saving time and reducing inventory-related stress. The platform is user-friendly, with helpful online resources and tutorials. Additional tools for barcode printing, profit analysis, and smart reordering based on stocktakes enhance operational efficiency. Merchants also appreciate the detailed inventory insights and analytics. Customer support is praised for its responsiveness, with team members like Jansen, Karen, and Jasper receiving specific commendations. Continuous improvements and effective integration with Shopify and other platforms are also noted benefits.

October 23, 2015

We rely on inventory planner to make smart buying decisions for our business. We are a traditional retailer (online & brick/mortar) and we manufacture a line of jewelry. Inventory planner helps with both sides of our business -- buying finished product from other vendors as well as manufacturing our own. I love the ability to look at Open to Buy by category. Oleg and Elena are very responsive to feedback, are very available by email, and iterate new features regularly.

Betsyandiya
United States
Almost 2 years using the app
November 24, 2015

I love this app and all of the data is gives us for inventory control. It tells you which items are about to be out of stock and when, and when you need to re-order. The sales data is great and it has good functionality with integrating your PO's as well.

Vagabond Beach
United States
About 1 year using the app
November 18, 2015

Consider me an evangelist for Inventory Planner. This is honestly the best program out of any our company uses. Hands down, no contest. They are THE BEST.

The services provided by Inventory Planner replace what would otherwise take at least a full-time person (on a very small team) to do not even half as well. Our inventory control is on point. We now carry half of the inventory on hand compared to what we had 9 months ago because we can see what we will really need and focus on those SKUs rather than being overstocked in variants and products that won't move as well.

Not only that, but the Inventory Planner team is so quick to make improvements (ranging from 10 minutes to a max of 2 days from suggestion to implementation) that they put all other companies to shame. I've suggested at least a dozen tweaks to them including some that were just 'wish list' items. They've implemented all of them and done so most times the same day.
Do yourself a favor and install this app.

Sitstay
United States
About 1 year using the app
November 30, 2015

Inventory Planner app makes life super simple when it comes to bulk ordering. It takes into account all the sales data and forecasts and estimates the number of units we should order factoring in lead time and the review period - making ordering a bit more accurate than trying to sit and think about it!

The customer service support is unreal - I explained the situation, what I needed done, and it was done within minutes. Fast response times is always a plus! Would definitely recommend this app to anyone that's looking for a forecasting tool.

Peace Collective
Canada
12 months using the app
November 16, 2015

Excellent app if you do not have time to pour through sales and current inventory reports to determine how many of each item needs replenishment and when. We use this to dramatically speed up our inventory ordering process as well as to assess the sales of our products. There is so much that you can do with Inventory Planner and so much money to save through product replenishment efficiency and accuracy.

Premium Ejuice Samples Com
Canada
11 months using the app
Edited June 14, 2015

I would say, this is the number #1 choppily app to have when running an e-commerce. No more stress about optimising inventory and planning promotions. The customer support is absolutely excellent. They keep on adding new features that are just perfect. I have it for 6 months and this is the best investment I have made for the business.

THE PEOPLE OF SAND ▽ Online Concept Store
United Arab Emirates
10 months using the app
March 4, 2024

Super god service og hurtig respons

Nimara.dk
Denmark
Over 3 years using the app
Inventory Planner by Sage replied March 8, 2024

Hi there,

Thank you so much for taking the time out to review us, we really appreciate it!

It's fantastic to hear how well you rate our service and response time.

Thanks again,
Tom (Inventory Planner by Sage)

November 6, 2014

I wanted "alarms" for low inventory. This app gives you that, plus very comprehensive inventory statistics (complex analysis indeed) to let you know exactly how much to replenish per product, and best of all, how much to charge for a product to maximise revenue!!! Totally unexpected but after reading a lot (and not getting the formulas at all) turns out Amazon, Walmart, and every huge retailer uses these rules. Impressive. You just capture costs and it will give you the best prospect for maximised revenue. Also tells how much are you understocked in some products (and which, and why, and when) as well as hoe much overstocked you are in others. Very impressive. Pays for itself.

Raw Foodie
Mexico
6 months using the app
September 30, 2014

Hands down Best App we have ever purchased from the app store!!! Elena is so helpful, anytime we need a new feature she has her team add it within 24 hours. Thank you

Fashion Nova
United States
5 months using the app
February 11, 2024

It is with a heavy heart that I am giving Inventory Planner a 1-star review.

We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.

Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly payments we had set up through Shopify), we were shocked to be hit with a proposal over twice the price of our current subscription. As a loyal customer, this was the last thing we expected.

Once we realised we had been caught in a trap, it was too late. We discovered other reviews from customers that had experienced the same thing. If only we had seen these sooner.

If you are a new customer, and you are agree to the new pricing model, there shouldn't be any issues. But if you are a current customer and looking to review your pricing, please take note of what happened to us and avoid it at all costs!

George and Willy
Hong Kong SAR
Almost 3 years using the app
Inventory Planner by Sage replied July 5, 2024

Hi there,

Thank you for sharing your feedback. I understand that you were informed about the implementation of the GMV pricing model for new and existing customers of Inventory Planner.

From your discussions with us, we made many efforts to secure the most cost-effective solution for you based on our GMV pricing model. When you expressed dissatisfaction with the presented discount, we sought your feedback regarding your expectations and how we could move forward. We highly valued your partnership, and we wanted to explore further options upon review.

We offered to consolidate a collective contract for all three of your Inventory Planner accounts on a 12-month term, while still allowing you to continue making monthly payments.

It is a common practice across multiple industries to review contracts at the time of renewal, ensuring fair charges for GMV increases or decreases. We apply this approach to all our customers.

We wish that we could have found a mutually beneficial resolution.

Best regards,

Mike G.