Inventory Planner Forecasting

When first getting to know the platfrom, it does seem like its a lot. But, once you know what you are looking at, all of that information starts coming together.

The only issue I have had so far was a variant/product issue where variats were loading as their own product rather than under the same product. I reached out to Customer Service and Jansen was the one who responded. We must have worked on this issue for 6+ months together, along with his engineering team. They did not give up until the issue was resolved. There was always constent communication between Jansen, the engineering team, and myself during the process.

If any other issues arrise I will be going to Jansen for assistance. I have been assisted by other customer service representatives before but since Jansen has more in-depth knowledge about our Inventory Planner, that I will contact Jansen for any further issues or questions.

The main reason I'm giving 5 stars is due to the outstanding support that Jasper has provided! It's really good to have someone that cares and it's so keen to help when you come across with any issues with the App

Inventory Planner is not robust enough for our needs and has a lot of bugs. Customer support is lacking after the initial training period. Once the initial training period is over the people who were helping resolve the issues just refer you to the standard support option. This app requires a lot of manual work to see the accurate results, and you need to be using the platform for over one year for accurate information as they can't factor stockouts from Shopify or Shiphero. One example of manual work that is needed to see accurate results is reviewing data for seasonal products vs new fasting selling items. We are a clothing brand so our default method is seasonal, but the app doesn't have the ability to use a different method for products that haven't been in our catalog for a full season without a lot of manual overrides.

Inventory Planner is good for stock forecasting and it's good to have a function to integration Amazon and manage the Amazon FBA PO in one app.

We use this app daily, it makes predicting what inventory we need to order much easier and saves a lot of time. It's a swiss army knife of inventory functions. The support is excellent, Jansen and Kate have been fantastic.

Inventory Planner utilizes various forecasting methods and historical sales data to predict future demand. This helps you avoid understocking or overstocking items, leading to smoother operations and improved cash flow.

Great of the shelf software that works seamlessly with any Shopify store and even Amazon. Great for demand planning!

When first getting to know the platfrom, it does seem like its a lot. But, once you know what you are looking at, all of that information starts coming together.Once the initial training period is over the people who were helping resolve the issues just refer you to the standard support option. This app requires a lot of manual work to see the accurate results, and you need to be using the platform for over one year ...

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We've been using Inventory Planner for various years now, and have nothing but good to say about the platform itself. While this is certainly not the cheapest option around, it's made managing 10's of thousands of SKUs much more manageable and has led to us developing very advanced inventory strategies that has brought our brand to the next level.

There are endless metrics and numbers in here that you can get lost in, and each term is defined in their Glossary of Terms, which is a life-saver if you're learning and wanting to know how to best utilize the data that the tool generates. We can finally do collection-based reporting thanks to Inventory Planner as well, something that is not available in Shopify's native reporting. Forecasting, building POs, and really any other inventory-related task is all made very easy thanks to this platform.

The biggest downside is the price. They received outside investment and the investors are wanting a quick return. They tried to increase our price literally 6x overnight, to which we had to negotiate and got down to 3x our old price, which is still an absurd increase for the same service we'd already been paying for for 2+ years prior. If the tool wasn't so good, we would have dropped Inventory Planner due to that experience. That being said, they are now showing some positive signs and more flexibility in pricing, which is a welcomed change and I still would recommend this tool to all Shopify merchants.

It is with a heavy heart that I am giving Inventory Planner a 1-star review.

We have been using Inventory Planner for over 4 years now and in that time we enjoyed all of the great features it had to offer. There is a lot of data to play with, and we finally set it up just the way we wanted.

Unfortunately, when our team inquired about negotiating a yearly contract (as opposed to the monthly payments we had set up through Shopify), we were shocked to be hit with a proposal over twice the price of our current subscription. As a loyal customer, this was the last thing we expected.

Once we realised we had been caught in a trap, it was too late. We discovered other reviews from customers that had experienced the same thing. If only we had seen these sooner.

If you are a new customer, and you are agree to the new pricing model, there shouldn't be any issues. But if you are a current customer and looking to review your pricing, please take note of what happened to us and avoid it at all costs!