Reviews (153)

Overall rating
4.2
Counts per rating level
  • 84% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its robust inventory management and forecasting capabilities, praising its seamless integration with platforms like Shopify and Amazon. It offers detailed analytics on sales, costs, and profits, with customizable features to suit specific business needs. Reviewers consistently commend the responsive and effective customer support, especially for resolving complex issues and implementing user feedback to enhance the app's functionality.

April 10, 2018

One suggestion: I would LOVE if I could export our inventory in a clean layout to share with wholesale customers once a week.

All the catalog-making apps don't include inventory.

All the inventory apps don't look good enough for sales materials.

I think you guys can create a simple easy solution.

Puppies Make Me Happy
United States
8 months using the app
January 11, 2023

Very buggy, overly complicated. Data was not reliable. And support team was totally unhelpful. I've also also hear sketchy sales practices on raising prices drastically once you are on. (As they know it's hard to stop using it once you have migrated all orders, data, etc.)

Amberjack
United States
5 months using the app
Inventory Planner by Sage replied January 12, 2023

Hi there,

Thank you for your feedback. I'm sorry to hear that you're experiencing issues with Inventory Planner.

Looking back at our interactions, we last heard from you in ...

June 15, 2022

This is the best app for inventory forecasting I found on Shopify by far (I tested them all), but unfortunately it's extremely expensive to use. And in recent, it became so expensive that it put the app out of the question for us. I hope in the future you can drop your prices by increasing the app users and maybe charge for any extra support?

مكتبة بنيان
Germany
7 months using the app
Inventory Planner by Sage replied July 8, 2022

Hi there,

Thank you for your review, we really appreciate your feedback. It's great to hear that you found us to be the best for inventory forecasting!

I'm really sorry to ...

May 26, 2020

I have been in the retail world for well over 12 years and have used a range of tools, ranging from Microstrategy, Arthur (EP), Moco, etc and can comfortably say that IP is the most user-friendly tool. The functionality of this software will allow you to run a successful small business or large corporations. The team at IP are always available to help and will always try to understand your ...

Rockstar Original
United States
8 days using the app
Inventory Planner by Sage replied December 2, 2020

Thank you for your feedback! We always appreciate your input to improve the system, and we're so glad to hear that it fits well with your business needs.

February 21, 2024

Initially, I cannot recommend it to customers who use ShipHero. Considering its price, the system and implementation have been difficult. A simple matter has been made really complicated. Training costs $5000, where basic things are explained, but for the most part, I have had to dig out the answers myself. Pricing is based on revenue and does not meet expectations.

Customer service has been ...

Dick Johnson
Finland
7 months using the app
Inventory Planner by Sage replied July 1, 2024

Hi there,

Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered, especially regarding your implementation and ...

November 24, 2019

This is the best inventory planning/management app I have ever used! It impresses me more and more every day. Their customer support is probably the best of any Shopify app i've used. (Jill is amazing)

Keep doing what you're doing Inventory Planner!

WYRTH
Canada
6 days using the app
Inventory Planner by Sage replied March 3, 2020

Fantastic! Thanks for your feedback - it's a pleasure to work with you!

May 27, 2020

This app is really helping us to manage our stock and keep our products on stock. I needed a help and the online chat was very helpful!
I really recommend this app!

Simply Nursery
United States
6 days using the app
Inventory Planner by Sage replied May 27, 2020

So glad that Inventory Planner helped with your stock management!

February 13, 2023

A great tool that is essential for any startup business in e-commerce. Inventory planner guides allow people of any knowledge to pick up merchandising and the system will save you a lot of time and money.

BOA EU
United Kingdom
5 days using the app
Inventory Planner by Sage replied February 17, 2023

Hi there,

Thank you so much for your review, we really appreciate your endorsement!

Thank you again,
Tom (Inventory Planner by Sage)

August 1, 2018

The information is never accurate - it warns us we are overstocked on items we know we can't keep in stock. It says we are out of items that shopify says we are not - it just seems kind of buggy and expensive for how much customisation you need to do to get it started. We're switching to doing this in a free excel sheet that we can control.

Eightounceweb
Canada
3 months using the app
Inventory Planner by Sage replied May 7, 2019

We would love to work with you to resolve these issues in your account. We can review your settings to make sure everything is fine-tuned to fit your business. Please let us ...

May 30, 2020

Been charged $149.99 even though it says i have 27 days left of free trial and that the price is $109.99 on my account!

Hidden Gem Fitness
United Kingdom
About 1 month using the app
Inventory Planner by Sage replied May 30, 2020

Hi there,
We apologize for the confusion about billing. We can see that you were charged $149.99/mo for Inventory Planner app because you approved this charged on May 22nd ...