Reviews (153)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust inventory management and forecasting capabilities, praising its seamless integration with platforms like Shopify and Amazon. It offers detailed analytics on sales, costs, and profits, with customizable features to suit specific business needs. Reviewers consistently commend the responsive and effective customer support, especially for resolving complex issues and implementing user feedback to enhance the app's functionality.
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One suggestion: I would LOVE if I could export our inventory in a clean layout to share with wholesale customers once a week.
All the catalog-making apps don't include inventory.
All the inventory apps don't look good enough for sales materials.
I think you guys can create a simple easy solution.
Very buggy, overly complicated. Data was not reliable. And support team was totally unhelpful. I've also also hear sketchy sales practices on raising prices drastically once you are on. (As they know it's hard to stop using it once you have migrated all orders, data, etc.)
Hi there,
Thank you for your feedback. I'm sorry to hear that you're experiencing issues with Inventory Planner.
Looking back at our interactions, we last heard from you in ...
This is the best app for inventory forecasting I found on Shopify by far (I tested them all), but unfortunately it's extremely expensive to use. And in recent, it became so expensive that it put the app out of the question for us. I hope in the future you can drop your prices by increasing the app users and maybe charge for any extra support?
Hi there,
Thank you for your review, we really appreciate your feedback. It's great to hear that you found us to be the best for inventory forecasting!
I'm really sorry to ...
I have been in the retail world for well over 12 years and have used a range of tools, ranging from Microstrategy, Arthur (EP), Moco, etc and can comfortably say that IP is the most user-friendly tool. The functionality of this software will allow you to run a successful small business or large corporations. The team at IP are always available to help and will always try to understand your ...
Thank you for your feedback! We always appreciate your input to improve the system, and we're so glad to hear that it fits well with your business needs.
Initially, I cannot recommend it to customers who use ShipHero. Considering its price, the system and implementation have been difficult. A simple matter has been made really complicated. Training costs $5000, where basic things are explained, but for the most part, I have had to dig out the answers myself. Pricing is based on revenue and does not meet expectations.
Customer service has been ...
Hi there,
Thank you for taking the time to share your feedback. We sincerely apologize for the difficulties you encountered, especially regarding your implementation and ...
This is the best inventory planning/management app I have ever used! It impresses me more and more every day. Their customer support is probably the best of any Shopify app i've used. (Jill is amazing)
Keep doing what you're doing Inventory Planner!
Fantastic! Thanks for your feedback - it's a pleasure to work with you!
This app is really helping us to manage our stock and keep our products on stock. I needed a help and the online chat was very helpful!
I really recommend this app!
So glad that Inventory Planner helped with your stock management!
A great tool that is essential for any startup business in e-commerce. Inventory planner guides allow people of any knowledge to pick up merchandising and the system will save you a lot of time and money.
Hi there,
Thank you so much for your review, we really appreciate your endorsement!
Thank you again,
Tom (Inventory Planner by Sage)
The information is never accurate - it warns us we are overstocked on items we know we can't keep in stock. It says we are out of items that shopify says we are not - it just seems kind of buggy and expensive for how much customisation you need to do to get it started. We're switching to doing this in a free excel sheet that we can control.
We would love to work with you to resolve these issues in your account. We can review your settings to make sure everything is fine-tuned to fit your business. Please let us ...
Been charged $149.99 even though it says i have 27 days left of free trial and that the price is $109.99 on my account!
Hi there,
We apologize for the confusion about billing. We can see that you were charged $149.99/mo for Inventory Planner app because you approved this charged on May 22nd ...