Overall rating
4.2
Counts per rating level
  • 86% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 9% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for managing large numbers of SKUs, highlighting its user-friendly interface and features like collection-based reporting, automatic stock transfers, and purchase orders. It's praised for its ability to predict cash flow and manage inventory across multiple retail locations. The forecasting accuracy improves with more data collection. Many appreciate the responsive support team that promptly addresses bugs and implements suggestions. The app is recognized for streamlining operations and effective inventory management.

April 3, 2021

Inventory Planner has been one of the best apps to ever happen to our store on Shopify. It provides replenishment recommendations/forecasting for your products based on past sales. After the initial setup, thinking about "is this going to be enough inventory to last us the rest of the month" is no longer an issue. Using data-driven recommendations, IP can tell you how much you need of a product and when you need to replenish that specific product so you don't run out. This is especially important if you are placing a purchase order for a product, and need to place another purchase order for the same product before the first purchase order even arrives. The number of different settings they have is far advanced for ANY Shopify app you will find in terms of inventory management. This being said, Inventory Planner is not an IMS system by itself. You can use Shopify has your single source of truth for inventory, or other applications. However, when you allow Inventory Planner to manage the data from your IMS system, your life will change. It does all of the thinking for you. The main things you need to feed it, besides current stock and sales data, are how long the lead time is for certain products and how many days of stock you want to have on hand for a certain product. After that, VIOLA, no more stockouts! Another feature of inventory planner that our store loves is the ability to set up assemblies. If you have certain parts that are in multiple different products that you sell, Inventory Planner can track that part and tell you how much you need to order based on all of the higher-level assembly products that part is in. Jill, Stuart, Bassel, Oleg, and the rest of their team do a phenomenal job both in customer service and in application value (something that is rare to find)! When is the last time you got to chat/email/video call a customer service representative who actually wrote the detailed knowledge base article you had a question about. Not to mention the fact that they are responding to you sometimes in less than an hour! With all of this being said, if you are having inventory management problems, I highly recommend this application! You will be far impressed from your original expectations.

Slice Engineering
United States
About 1 month using the app
Inventory Planner by Sage replied April 6, 2021

We're so glad to hear that Inventory Planner helps with your stock forecasting and purchasing! Thank you for your feedback and detailed review!

February 22, 2017

We love Inventory Planner. The app itself is easy to use and provides all the additional inventory management support we need, and the customer service/support has been phenomenal.

Anchorage Museum Association
United States
29 days using the app
January 13, 2021

Fantastic application for planning my inventory. I love it.
I recommend to every store which has multiple numbers of products

bilal&sajjaducl
United Kingdom
25 days using the app
Inventory Planner by Sage replied January 13, 2021

Thanks for your feedback. We love to hear that Inventory Planner helps with managing your stock and ordering!

August 5, 2022

Inventory Planner is fabulous and is meeting everything I need. It took me a while to get an understanding of the program and was frustrated from time to time in getting it set up however the support team is amazing and has held my hand all the way through delivering a superior customer service. Thank you support team! If you want a good forecasting model and an AI product replenishment tool that is accurate Inventory Planner is it.

OrganisedHQ
Australia
Over 1 year using the app
Inventory Planner by Sage replied August 5, 2022

Hi there,

Thank you so much for your feedback - we really appreciate it.

It's great to hear that Inventory Planner has all you need and that our Support Team were able to fill in the knowledge gaps you needed. We regularly promote our on-demand training webinars too so watch out for those as they're a great additional way to build on your learning.

Tom (Inventory Planner)

April 8, 2019

This app has taken my inventory management to a whole new level. What used to be many spreadsheets, complicated hours and hours of work. And a process that could not be delegated easily. Inventory planner has streamlined, simplified, and allowed me to confidently delegate.

I have multiple warehouses, and FBA. I also have tons of variations for each product and this system does it all.

Jill's amazing onboarding and support is a huge bonus and is the best fastest support I have ever received.

Couldn't recommend any higher!

Hot Tub Club
United States
14 days using the app
Inventory Planner by Sage replied May 7, 2019

We love to hear how Inventory Planner saves you time and helps your business grow!

April 27, 2021

Great customer support and awesome app for "retail heavy" companies like ours. Would totally recommend!

ACAPELLA
Mexico
13 days using the app
Inventory Planner by Sage replied April 27, 2021

Thanks so much for your feedback!

March 23, 2016

The app works great. Before using it I was just building bases on our average sales for the previous month. Now it's really easy to just look at the report and build the right amount. Since we manufacture it helps to manage our bulk inventory better. So that's the one thing that's missing for us. We need a way to manage the bulk ingredients. If the app integrated with our inventory management app it would be amazing.

Fine Ass Chocolate And Coffee
United States
10 months using the app
April 10, 2018

One suggestion: I would LOVE if I could export our inventory in a clean layout to share with wholesale customers once a week.

All the catalog-making apps don't include inventory.

All the inventory apps don't look good enough for sales materials.

I think you guys can create a simple easy solution.

Puppies Make Me Happy
United States
8 months using the app
January 11, 2023

Very buggy, overly complicated. Data was not reliable. And support team was totally unhelpful. I've also also hear sketchy sales practices on raising prices drastically once you are on. (As they know it's hard to stop using it once you have migrated all orders, data, etc.)

Amberjack
United States
5 months using the app
Inventory Planner by Sage replied January 12, 2023

Hi there,

Thank you for your feedback. I'm sorry to hear that you're experiencing issues with Inventory Planner.

Looking back at our interactions, we last heard from you in August last year at which time our team gave you some forecasting advice which you asked for, but it seems there are other areas we can help you with.

Please get in touch with some specifics and we can get you on the right path.

Thank you,
Tom (Inventory Planner by Sage)

May 26, 2020

I have been in the retail world for well over 12 years and have used a range of tools, ranging from Microstrategy, Arthur (EP), Moco, etc and can comfortably say that IP is the most user-friendly tool. The functionality of this software will allow you to run a successful small business or large corporations. The team at IP are always available to help and will always try to understand your business needs.

Rockstar Original
United States
8 days using the app
Inventory Planner by Sage replied December 2, 2020

Thank you for your feedback! We always appreciate your input to improve the system, and we're so glad to hear that it fits well with your business needs.