Reviews (149)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its robust inventory management features, including demand forecasting and efficient SKU management. It simplifies purchase orders and stock updates, saving time and reducing inventory-related stress. The platform is user-friendly, with helpful online resources and tutorials. Additional tools for barcode printing, profit analysis, and smart reordering based on stocktakes enhance operational efficiency. Merchants also appreciate the detailed inventory insights and analytics. Customer support is praised for its responsiveness, with team members like Jansen, Karen, and Jasper receiving specific commendations. Continuous improvements and effective integration with Shopify and other platforms are also noted benefits.
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So glad we found Inventory Planner. We used to manually forecast and predict our stock levels which was always inaccurate. We love it's easy to use like Shopify. It feels the same (if not better) which is great for our team to integrate with. Thanks to Bassel for onboarding us and answering multiple questions with tricky stock setups. We've now been using it for a few months and will be customers forever! Looking forward to integrating with our Amazon FBA soon too.
So glad to hear that Inventory Planner helps to improve your forecasting accuracy! We appreciate your feedback!
Still learning the ropes of the forecasting, but the customer support from the Inventory Planner team is OUT OF THIS WORLD. They are always responsive and helpful for all the questions our small business has been dealing with. We primarily use the app for receiving inventory and pulling reports - it is really nice to customize them however you want.
Thanks so much for your kind feedback! We're so glad to help and love to hear that Inventory Planner helps with your receiving and reporting needs.
Couldn't manage without this app! Has been a great help in identifying the correct styles and volumes to re-order so no more sitting on overstock of poor selling lines. So easy to create and manage Purchase orders and Inventory. Highly recommended if you have a lot of stock to keep track of.
Held hostage on a 12 month contract with Brightpearl on this Inventory Planner app, was paying about $300/month and they jacked it up over $600/month and required us to sign a 12 month contract. All this during our busiest time of year here in Q4, and threatened to shut down our account if we didn't renew even with asking to push the renewal to January 2023. Software isn't bad, but the service and sales tactics are the worst I have ever expierenced with a software company. Be warned and Brightpearl/Sage, really disappointed in the way you treated us on this and gave us no other option. -Ian, Co-Founder & CEO
To Further my response in response to your response Tom, you are actually making it worse by responding the way you have. There was no "free access through December" we have still been paying monthly at our more reasonable rate of $300/month, and you told us about our price increase right at the Q4 window, and still to this date havent given us a great answer into your complicated formula as to how you increased our price the way you did. We were told if we didn't sign a new contract in December that you would revoke our access to the software, so please don't try to and manipulate the way this all happened. Hand's down one of the worst experiences we have had with software, and your response is making it worse. My recommendation, just be honest and authentic with something like, "Sage bought BrightPearl, BrightPearl bought IP, and someone made a poor business decision to hold businesses hostage in their busiest time of year since they would have no other option, happy holidays"
Hi Parker,
Thank you for your feedback, I'm sorry to hear that it's not more glowing however.
To give you a view from our perspective, we advised you that we were changing our pricing structure and gave you the option of getting in 'under the wire' before the new model came into effect, but unfortunately we didn't hear from you and the date passed. pricing model offered lower pricing if done by date.
You expressed concern about ensuring you had Inventory Planner over Black Friday and Cyber Monday as it is your busiest time, and we were sympathetic to your situation so gave you free access through December so you could focus on your Sales.
Moving to December, you were reluctant to sign a new contract starting this side of January so we agreed for to you to sign a new one beginning next year, which brings us up to date.
I feel we've been fair and supportive which is why we were caught off-guard by your review. We would love to discuss it in more detail, so please reach out and we can get a call scheduled.
Thank you,
Tom (Inventory Planner)
Just started using this app for our online store for tracking inventory that we have on order. I am very pleased so far with the ease of use. And when I couldn't figure something out at 2:45 AM, the online help answered within a few minutes, solved my problem and gave me step by step instructions on how to enter the data I needed. Great app so far.
Amazing- far better than any of our previous inventory programs. If there is any issue at all, they get to work on it right away! I've never experienced such expedient customer care!
We're so glad to hear this - thank you for your feedback!
Total game changer!!! We have lots of products that take 40 days to get, and we were always running out, ordering too late or too much. Inventory Planner sees the "sales velocity" of each product and alerts us to when and how many we need to order. Totally takes away the stress and anxiety of the ordering/forecasting. Theres also a great dashboard that shows you a graphic of your current inventory at its retail and cost price. So the $20k credit card bill isn't so scary when you easily see that you have $50k MSRP product to sell.. You can view all the data in a very simple form or really nerd out. I rarely right reviews, but this one needed to be shared!! I honestly just had to look back at the price.. I thought it was $150, but now see its $99 per month. Saves us from over ordering thousands per month so it's a total "no brainer" and you will forget what it costs. Cheers to success!!
Thank you for your review! We love to hear that Inventory Planner helps with your ordering!
Our inventory is complicated to say the least. We have both evergreen and fashion inventory, spread across 9 band sizes and 10 cup sizes, all of which have matching bottoms, in four sizes, you get where I'm going with this...
This app is an indispensable part how we run our business
We recently started using inventory planner for our B2C and B2B business. It has made it easier for us to improve our purchasing and also makes it easier to learn more about important concepts related to inventory management. Recommended.
Thank you for your feedback! Happy to hear that Inventory Planner helps with your purchasing and inventory management!
This App has saved us an incredible amount of time and money. The accurate and customizable forecasting ensures that you have what you need when you need it, while also limiting overstock. Purchase orders take much less time and time is money! Additionally the bundles, purchase orders, many other services provided by Inventory Planner will do things in the background that we were doing all manually before. It's worth every penny!
Music to our ears! So glad to hear that Inventory Planner is saving you time and money! Thank you for your kind feedback.