Reviews (149)

Overall rating
4.5
Counts per rating level
  • 85% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 1% of ratings are 2 stars
  • 8% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its effective inventory forecasting and purchase order management, noting significant time savings. They value its extensive features, including demand forecasting, multi-location management, and integration with platforms like Amazon. Advanced functionalities like assembly management and profit analysis are also highlighted. The responsive customer support is frequently praised for enhancing the app's effectiveness in optimizing e-commerce inventory processes.

January 3, 2023

Inventory Planner has been a tremendous addition for us! Their team is quick to respond and has been helpful in our onboarding process. As well, we've had a few custom features built for our team which has been greatly appreciated.

Highly Recommend!

PROOZY
United States
11 months using the app
Inventory Planner by Sage replied January 5, 2023

Hi there,

Thank you so much for your review! It's fantastic to hear how well your on-boarding went and how we're supporting you ongoing. It's also great to hear that we've been able to develop some bespoke features for you too.

Thank you again,
Tom (Inventory Planner by Sage)

April 12, 2023

This is next stage analytics for demand forecasting. Forget the negative reviews, yes it is complicated but you need this complication to account for all demand factors!
Suggestion: make also an app for sales analytics.

ATLETICA
Germany
11 months using the app
Inventory Planner by Sage replied April 25, 2023

Hi there,

Thank you so much for your review, we really appreciate you taking the time out to give us your feedback!

It's great to read your endorsement and it's great to hear that you're making use of our broad functionality.

Regarding your suggestion, you'll be pleased to hear that we DO have a sales analytics app. Speak to your success team about our Retail Analytics app. I'll ask them to reach out too!

Thank you again,
Tom (Inventory Planner by Sage)

Edited June 14, 2015

I would say, this is the number #1 choppily app to have when running an e-commerce. No more stress about optimising inventory and planning promotions. The customer support is absolutely excellent. They keep on adding new features that are just perfect. I have it for 6 months and this is the best investment I have made for the business.

THE PEOPLE OF SAND ▽ Online Concept Store
United Arab Emirates
10 months using the app
May 30, 2020

Initial set up takes time, but once it's all done and ready, Inventory Planner is the best forecasting, and purchasing app out there. It connects directly to our Shopify and it literally takes me 15 minutes to create a new PO. Saves so much time and money! And their team (Jill, Basel, Oleg, etc) were so helpful and patient during set up. I recommend 200%!

SUAVS
United States
9 months using the app
Inventory Planner by Sage replied May 30, 2020

Saves time and money - music to our ears! Thanks so much for your feedback.

January 10, 2020

The best inventory planning application with fast support. If you have an issue their technical team immediately gets it escalated and fixed. Excellent communication and the app is the key to successful inventory planning.

3D Printing Canada
Canada
9 months using the app
Inventory Planner by Sage replied March 3, 2020

It's a pleasure to work with you. Thank you for the feedback!

June 17, 2016

App works great. Got an individual fix within an hour after a problem popped up. Can only recommend. Definitely worth the money from what we've seen so far.

Rocka Nutrition
Germany
9 months using the app
August 12, 2016

Just installed earlier today and am figuring it all out, but it seems super comprehensive and will help me streamline my ordering process. A bit overwhelming with all of the features, but Oleg helped me out greatly, and even added a feature that we needed to be able to use the app.

Wolfpack Supply
United States
9 months using the app
November 20, 2022

I love this app. I can't even imagine how I would have grown my 3 location business without it. My only complaint is that the fee went up a bit but I cannot complain when I've doubled my sales and cut my inventory management workload down to a few hours per week vs a few hours per day. This app is a must to have the product available when customers want it or you are missing out on sales.

Vape Express Canada
Canada
9 months using the app
Inventory Planner by Sage replied December 2, 2022

Hi there,

Thank you so much for your feedback - we love hearing from our customers!

It's great to hear that we've been so instrumental to your growth and that you've managed to reduce your inventory management by such a huge amount, it's fantastic to hear!

Thank you again,
Tom (Inventory Planner)

December 2, 2020

Inventory Planner has allowed us to get a better idea on future purchases by computing all the numbers for us. Their customer service is AMAZING, whenever I have a question they get back with me within a few minutes.

Born Primitive
United States
9 months using the app
Inventory Planner by Sage replied December 2, 2020

So glad to hear your feedback. We love to see your store growing!

Edited April 22, 2023

We have been using inventory planner for about 6 months now and I don't see how we can function without. There's a lot of functionality to this program and yes it will take a minute to get a good grasp on it but once you do, you'll be glad you are using it. There is good support documentation with videos and tech support has been great. The onboarding team is great as well. They know the software inside and out. It's extremely powerful. Inventory forecasting and planning is complicated in general so you need a software program that can handle it, and this one does the trick. It's not cheap, we spend $20K a year but it's worth it. Look at it as hiring a data analytics person on the team for 20K. Not only that, it will help you manage your inventory purchases, so you're not over or under ordering stock.

We have 13 retail locations and we use it extensively for generating stock transfers to our stores from our warehouse. No more guessing on how much inventory to send to a store. There is also a nice feature that will automatically generate stock transfers and purchases orders on a schedule you configure. I have it set to place them in draft mode and run weekly. Then I can approve or make edits to them before sending it to the warehouse to fill. This has saved us countless hours.

The support has been great too. There has been several times I need a certain functionality and they were able to accommodate it, not in every case but 90% of the time.

Just like any software, it's not 100% when forecasting, sometimes you need to use your judgement. The more data it collects over time, the smarter it gets.

The software is not for everyone but if you have multiple retail locations / warehouses or just need a better way to manage your inventory purchases so you aren't over stocking, then I would recommend checking this one out. It's a great way to help streamline your operations.

If they had inventory management or WMS tied into this, this would make it even more powerful.

BUNKER 27
United States
8 months using the app
Inventory Planner by Sage replied April 27, 2023

Hi there,

Thank you so much for sparing the time to review us, we love hearing from our customers!

It's great to hear that Inventory Planner is working so well for your business by taking the guesswork out and saving you so much time - that's why we built the app so it's wonderful to read how well it's doing that.

It's fantastic to hear how well our support team has your back too, accommodating so many of your requests.

We do recommend another Sage platform which handles inventory management and warehouse fulfillment - Brightpearl - it pairs very well with Inventory Planner. Here's the link (brightpearl.com), we'll reach out to you too!

Thank you again,
Tom (Inventory Planner by Sage)