I used this app to design shoes. Once shoe is previewed for Mockup you cannot re-design or edit without starting all the way over-so frustrating & time consuming. This was my first time using and it took me eight whole hours to design my shoes- bc I had to keep starting over after previewing mockups-mind you my designs are not basic & plain. Even after saving work you cannot go back to edit. You have to get it right the first time. The preview Mockups are somewhat helpful. You better get it right the first time, have an imagination to design both sides of shoes and know what are you doing.. Until improved I will not be designing any more shoes..I should have gotten paid for my Time for using this app or at least a discount ... Also, it is not easy to order from your website. It will not let me combine items to place one order. Everything has to be individually selected individually ordered...this is too much! I need to keep my day and time moving www.royallyon.store
Limitless Evolution NZ
The app is user friendly, but sadly delivery of product is very long (4+ weeks) and some items are sent back to the sender. Not very good look for our brand as we proud ourselves to delivery the best customer service as possible. We are quite disappointed...
Hello my dear friend, this is JetPrint's support team lead,
Here I've confirmed that it was returned because of the old channel block issue to NZ, we've upgraded to New Zealand special logistic line for you, and please check the message & new tracking link there. The followed tracking info will be continuously updated here. Sorry for the inconvenience brought to you here, we've confirmed and signed new channels & special logistic lines to New Zealand, will guarantee the returning won't happen again, and also will surely pay more attention to your followed orders & our collaboration.🤝
Really appreciate your kindness and support.
First order not so good. If this continues I will delete it. Was not a good first impression while my customer was surprised because of one items from his order couldn’t get sent
More Money Watches
Unfortunately it makes no sense to start this business when you live in the EU, as the customs will catch every order of your customers as its not declared the right way. To this i had to pay extra 23€ (!) taxes to the customs just to get my sample package from them, what would be very unpleasant for a real customer...
Sincerely thank you for your review, we are trying our best to provide the best service and the best product quality to our customers, especially watch customized POD service. If our service makes your customer being charged by customs in the EU, maybe you choose the fast delivery method by DHL, the DHL agency needs the tax number for the EU. But you can choose the standard delivery method for customers, also, we have found some solutions for EU sellers.
your way fashion group
I downloaded the app simply because it said in their bio they do canvas shoes and i thought it would be a great addition but after trying to find it in the app it looks like they dont do them. Waste of time downloading it
Update: I ordered 3 phone grips in February and I received two. The third came blank. I was told I would receive both a refund and a free phone grip. Neither of which has happened. Each time I ask, I get no tracking info nor any real information regarding my transaction. Needless to say I am disappointed as I still like their watches but am now reconsidering my relationship wit this company.
Great customer service. My watch arrived on time but in an Avengers box. Express service is truly express and everyone loves the watch. Minus the box hiccup, I like the watches.