Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

February 7, 2023

I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store

Mi Juego Bonito
Spain
4 months using the app
June 21, 2023

Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.

Zero Waste Co
Australia
4 months using the app
November 3, 2022

Amazing customer service! Abby went above and beyond helping me import my customer list! Highly recommend!!

doree's habit
Canada
4 months using the app
August 11, 2023

Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!

Salman Baraghee
South Korea
4 months using the app
December 8, 2022

So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals.
One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated.

All in all it seems to be a good app, let's see the benefits of it.
A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!

EWO Market
Romania
3 months using the app
February 22, 2022

The Service From Marcusssssss Is Great :) He Resolved My Question. I Love the App an him service. Thanks

Yarimar Rivera
United States
3 months using the app
April 29, 2023

La he instalado recientemente pero es bastante sencilla de usar, espero cumpla mi objetivo de aumentar conversiones. He tenido algunas dudas durante el proceso de instalación y me han asistido bastante rápido vía chat de la App. Agradezco mucho a Esther su rapidez en ayudarme.

The Pet Atelier
Spain
3 months using the app
September 13, 2023

Had a great conversation with your support. Your employee really helped me out and treated me really well. She gave me quick and helpful responses. Really appreciate that<3

THE FIFTH AVENUE
India
3 months using the app
March 10, 2022

Their customer service is extremely helpful and super friendly. I look forward to having this app build a stronger relationship with my customers.

Lakay Designs Home Décor
United States
3 months using the app
October 22, 2023

I interacted with Hana regarding verifying my account and getting unlimited rewards generation for my customers! Her service was swift and friendly, and I will continue to use the App!

Divine Feminique
United States
3 months using the app