Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited May 4, 2023

So far so good. Customer service was friendly and provided great feed baack.
I only rated 4 stars due to me only being on the app for a few hours.
will do an updated review

Ciao Bella Skin
United States
4 months using the app
Edited December 10, 2022

I like to simplicity of setting up the app for your store. Although there are a few options I wish was available for earning points but overall good. What I definitely like is the prompt customer support you receive by chat. Agent Jasmine is really good at explaining, showing examples and is patient to hearing your concerns.

Conscience & Destined Creations L.L.C.
United States
4 months using the app
Edited April 20, 2023

quick costumer support from Jasmine

My Store
Philippines
4 months using the app
August 4, 2023

It was a pleasure to deal with Jasmine. She is helpful, accommodating and answers all my inquiries in a timely manner. Thanks again

T&B Blanks Canada
Canada
4 months using the app
August 20, 2023

Hana its a very good personne she help me perfectly and do it extremely fast thank you so muc for the help

MazoutVape
France
4 months using the app
July 31, 2023

Fast prompt Service. Easy to instant message with any questions to get app up and working. Highly Recommend.

Friendz Apparel & Gifts
Canada
4 months using the app
January 28, 2023

Hana ,she very patient and effective that will help to solve your issue .
I very happy with her experience & good service . Recommended

Angel Aurora
Singapore
4 months using the app
October 12, 2022

Great Support so far! Program functions well
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NaturesTaste
United Kingdom
4 months using the app
August 16, 2022

Avada's Joy App is great, it has a beautiful, fluid design, great price, and the support is top, not to mention Prakash who was super attentive and quickly resolved my requests. I tried others without success, this one is really the best for me. Thank you Avada!

Pilti
Brazil
4 months using the app
June 3, 2022

The customer service is amazing. I always get a speedy response and they make everything so easy and fast when finding a solution! Jasmine and Prakash were extremely helpful

Hellcats USA
United States
4 months using the app