Reviews (1,730)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.
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Jasmine was very specific and identified my problem quickly, thank you for your patience with my issue today. I hope to interact with more individuals like yourself
En tant que utilisateur de Joy: Rewards, Loyalty Program, je peux dire que je suis très satisfait de ce programme. L'interface est facile à utiliser.
Je remercie Emily de son aide apporté et de ca réactivité
I've change from another loyalty app and for the time being I'm very satisfied with the change. I've an small issue that it's been quickly analyze by the dev team I'm sure that will be quickly solved. The app work smoothly and don't delay the loading time of my store
Great help from Hana in support. Had a few tricky requests and she handled them like a pro! :) App is working great.
Amazing customer service! Abby went above and beyond helping me import my customer list! Highly recommend!!
Have been using it for 5 minutes, had a issue but Hana managed to help me with it quick! Thank you Hana and the team. You guys rock!
So far the app did not generate any benefits for the store, perhaps it takes some time for the customers to understand & acomodate with the loyalty programs or with referrals.
One aspect that the app lacks is full translation control. There are a few pieces of text that can't be translated.
All in all it seems to be a good app, let's see the benefits of it.
A good bonus is the response team which is very responsive and willing to help, I've discussed with 3 people already and they all helped a lot!
Had a great conversation with your support. Your employee really helped me out and treated me really well. She gave me quick and helpful responses. Really appreciate that<3
The Service From Marcusssssss Is Great :) He Resolved My Question. I Love the App an him service. Thanks
La he instalado recientemente pero es bastante sencilla de usar, espero cumpla mi objetivo de aumentar conversiones. He tenido algunas dudas durante el proceso de instalación y me han asistido bastante rápido vía chat de la App. Agradezco mucho a Esther su rapidez en ayudarme.