Reviews (1,731)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this loyalty program for its generous free tier and cost-effectiveness, enhancing customer loyalty and engagement. It features a user-friendly interface with customizable rewards and loyalty points, and integrates seamlessly with POS systems for improved online and in-store experiences. Exceptional customer support, particularly from staff members like Tiana, Hana, and Audrey, is frequently praised for responsiveness and effectiveness in resolving technical issues quickly. Merchants express confidence in the app's ability to boost business operations and customer satisfaction.

February 3, 2023

Hakeem helped me with the application, and I am grateful for his assistance. I am looking forward to using this reward program in my store.

Kayden Reneice
United States
2 months using the app
October 18, 2023

Emily, was great. She help me understand how the referral program works and assisted me on the brand removal. Much appreciated for her help.

My Store
United States
2 months using the app
March 10, 2022

I am new to this app but Esther has been a great help so far. I will continue to learn more about this app!

WednesdayShoppe
United States
2 months using the app
July 19, 2022

Hana helped me better understand the features and getting everything set up for my customers! She answered all of my questions without hesitation.

Shop Ryan James
United States
2 months using the app
Edited May 8, 2022

Stacey Allens Fitwear if you Dare- I just added this app and so far, I love it! I needed a little help and Esther was very helpful and in no time I was fully set up. Thank you Esther for your help this is a good app.

Stacey Allens
United States
2 months using the app
August 28, 2022

Customer service is great!! And my buyers love the program!! Thanks A Bunch! <3 <3 <3 <3 <3 <3 <3 <3

NailsTruly
United States
2 months using the app
June 27, 2023

The team was very helpful with my questions and the set up is super easy i enjoy this app, and enough features in free version for a business thats just starting

VC Custom Creations
United States
2 months using the app
September 18, 2022

Prakash helped me so much , a whopping 5 stars for helping me out! He worked so quickly and was very polite. Thankyou!

Boo & Coco Boutique
United Kingdom
2 months using the app
October 13, 2023

Outstanding Customer Support: ⭐⭐⭐⭐⭐

While the app's customization options are impressive, it's the customer support provided by Abby that truly sets Joy for Shopify apart. Abby went above and beyond to assist me in setting up the loyalty program and resolving any queries I had along the way. Her responsiveness, patience, and expertise ensured that the app seamlessly integrated into my store without a hitch. Knowing that help is just an email or chat away is a reassuring aspect of using Joy for Shopify.

Enhanced Customer Loyalty: ⭐⭐⭐⭐⭐

Joy for Shopify's loyalty and rewards program has had a noticeable impact on my customer retention rates. The ability to reward my customers for their loyalty and incentivize repeat purchases has led to increased customer engagement and a growing sense of community around my brand. The program's tracking and reporting features have also been instrumental in gauging its effectiveness, allowing me to refine and optimize my approach continually.

In conclusion, Joy for Shopify is an app that lives up to its name. It brings joy to both the store owner and the customers. The customizability, user-friendly interface, and outstanding customer support are a winning combination. If you're looking to boost customer loyalty and satisfaction while providing a personalized shopping experience, Joy for Shopify is the way to go. I highly recommend it to all Shopify store owners.

BeyondBasic
Netherlands
2 months using the app
January 12, 2023

Great app for rewards! I installed and uninstalled several different reward apps because most would only do part of what I wanted, but not everything. I love that this one connects with POS and online, so my customers can shop in store then redeem points online. Any questions I've had about using the app have been promptly answered, and support is kind and helpful. Definitely recommend.

Whisper Intimate Apparel
United States
2 months using the app