Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

October 9, 2022

Boa APP, fácil utilização! Super rápida e bastante intuitiva. O Prakash ajudou-me a configurar e ficou impecável :)

Casa Decorada - Tudo para sua casa
Portugal
4 months using the app
October 9, 2022

Thanks for Praksah's help. I was use this first App and had a excellent experience. Praksah was so positive to help me.

0330 KAFFEE
Taiwan
4 months using the app
Edited January 31, 2023

Thank you to Prakash from Joy for sorting out my widget in under 5 minutes. He was very patient and helpful. Much appreciated. Great app too

Call Me For Curls Online
South Africa
4 months using the app
June 12, 2022

Great app, Jasmine was really helpful. Highly recommended. The app has great features. They have some new features coming soon.

Positive Healings
United States
4 months using the app
April 1, 2022

I'm just starting my Rewards program for my soaps and scrubs. I installed Joy, which was very easy to do. The setup process is simple and clean, and took me less than 20 minutes to get my brand colors set and my rewards all set up. Esther was very helpful in unlocking the pre-made rewards levels and in removing the Avada branding. This is great for someone who is just starting a rewards program for the website.

Holder Handmade
United States
4 months using the app
April 24, 2022

I use this app to help me in my expanding small business. It has all the basic feature of a reward program. Esther reply very promptly on my queries. I hope they can open up more feature like Birthday rewards and also a more complex reward program like member tier reward system. It is very easy to use. Keep up the good work team.

Soapnut Republic Malaysia
Malaysia
4 months using the app
Edited January 29, 2022

Literally works perfectly. First time I've ever had such a good experience with this type of plugin (for free!). I had a custom request and their support team (Drake) knew what I wanted and did it right away. So impressed.

Les Coeurs Sauvages
United States
4 months using the app
August 2, 2022

I just love how quick and easy it was to set up on our Lulu's Moon Spark website, Marcus helped me every step of the way! Super easy!!! Highly recommend!

Lulu's Moon Spark
United States
4 months using the app
December 18, 2022

6 out of 5 stars! Fantastic app and absolutely professional team members who provide prompt and friendly service. One quick message and my enquiry was sorted with their tech support assistance! well done! :)

Holistic Aromatherapy
Australia
4 months using the app
September 11, 2023

Hana, the Joy Whisperer of Loyalty Apps
When I reached out for help, Hana didn't just solve my problem, she practically tap-danced her way into my heart with her tech-savvy prowess. It's like she spoke fluent "App-nese" and had secret handshakes with my shopify website
she was so helpful that I half-expected her to pop out of my screen with a virtual high-five.
So, thank you, Hana, for making my Loyalty App experience a joyful adventure. You're the real MVP.

Union Soul coins
United States
4 months using the app