Reviews (1,811)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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I used this program to help my customer experience. The wonderful and helpful Candace helped set it up! Was very easy Thank you’
By far the best option when it comes to loyalty & rewards program. Easy, intuitive and way easier to customize than the alternatives.
The folks at Joy Reward Loyalty program are great to work with. Abby helped me customize my loyalty reward messages and helped format my logo. Thank you Abby for all your help this morning. I appreciate your patience while I learn the program.
Love the app and good and fast customer support. I do recommend to others starting a shopify store and want to integrate a Loyalty program
As our sales come mostly from our brick-and-mortar store, the POS integration is very important for us. It does, and that way we can bring together our online and pos business.
Help on setup has been great, Emily was patient, quick and spot-on with the service. Thanks Emily!
Great app, great features, great service, now we look forward in boosting our sales thanks to this app.
I just got the app to offer a reward program to my customers. I was a little confused on how to configure the options, and as I was scratching my head, wonderful Emily came to the rescue! She was very helpful. Can't wait to give this Rewards program a go!
I've been testing so many Loyalty & Rewards apps I was about to give up until I came across Joy. The installation and set up were fairly easy but I had trouble with the integration with another app and I could not figure out how to get the floating button to appear and work properly. Thankfully, at 11 pm on a Sunday evening, Hana came to my rescue! She was so amazing and patient with me. She worked diligently, sending me screenshots and instructions on what I needed to do on my end so she could work her magic on her end. I can't thank her enough. In a minimal amount of time, she got everything fixed and working properly. If for no other reason than the customer service I received from Hana, I'll be using this app for quite a while! Thank you Hana, you truly are a lifesaver! xoxo
quick response and helpful
5 star. Works great and customer service is always there to help Works great and customer service is always there to help
cannot open the app and find the technician for help.