Reviews (1,794)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

August 30, 2022

Just installed this app to provide a rewards program for my customers. I don't know how well it works yet, but customer service has been excellent in helping with any questions I've had. Jasmine was super helpful!

Darling Grape
United States
17 days using the app
May 31, 2023

This was my first time using this app. And Sunny was very helpful. Makes me want to stick around. Because i know they'll respond in a timely fashion! Thanks for all the help. Some issues but overall very good.

soulllfooish
United States
About 1 year using the app
July 8, 2023

Hana was amazingly helpful!! I had a ton of questions and she was very knowledgeable and patient in helping me. Thanks so much Hana!

JustCakeIt!
United States
16 days using the app
September 18, 2023

We've just began to set up our webshop so app hasn't been used in action yet, but it was quite easy to customize. We had some issue and asked help from customer support, and we get the solution very fast, within a few minutes! It was to nice that they helped immediately!

Vermilion Dolls
Hungary
16 days using the app
June 27, 2023

So far, this app has been a seamless and simple experience! Especially compared to the other apps we have been trying (for months!). Works well with our POS app and the information auto-populated. And, a simple CSV upload for customer data. We are very happy to have found the Joy: Rewards app!

Rice Road Greenhouses
Canada
16 days using the app
October 13, 2023

This app has got all the feature you can imagine and lots are still developing. What I like to mention is the support team has done a amazing job and constantly updating and providing assistance, although the time difference yet they manage to get back with an answer in 24h. Love what you guys are doing, keep up the good work!~~~

Viva Health Skincare
Canada
16 days using the app
December 25, 2022

Needed some help with the app and Emily was a big help! Very nice, quick and patient. Highly recommend her

Crafts Chateau
United States
16 days using the app
April 30, 2023

I must say this is one of the best app for the loyalty program! It is enriched with all the necessary features! The customer service is outstanding. I needed some customization, they responded me immediately and got the job done in minutes. Highly recommended!

Avant-GardeParis
Bulgaria
16 days using the app
January 27, 2023

I had a few problems and it was quick solved. My advisor Lydia was really helpful. I highly recommend this app.

HAIR ROOM BEAUTY ZONE
Poland
16 days using the app
November 7, 2023

Easy integration, fast respond from support team, and solved our issue very fast.

Flavourz | Kratom
United States
15 days using the app