Reviews (1,794)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

March 8, 2023

Prakash was very quick to help great customer service and app easy to install. Looking forward to seeing the benefits.

All Natural Dog Products
United Kingdom
14 days using the app
April 25, 2023

excellent customer support especially jasmine and tony also the app is great what i was expecting

My Store
Cyprus
13 days using the app
November 28, 2022

Just started using it but so far it seems good. I had an issue with uploading current customer points and Esther with customer service helped me quickly.

Native Nectar Botanicals
United States
13 days using the app
May 19, 2023

Thank you Juliana For help i have afgtgggggggggggggggggggggggggggggggggggggggggggggggggggjjjjjjjjjjj

HOLLYSHOPY LLC
United States
13 days using the app
August 25, 2023

I recently had the pleasure of working with Jasmine to remove some text from my app on my store. I must say that I was thoroughly impressed with her professionalism, expertise, and efficiency throughout the entire process. Thank you Jas.

Hair Contourer
Australia
13 days using the app
April 6, 2023

This app is so great! Contacting support is quick and easy too, and it was a particular pleasure working with Hana today who helped me to fix some small issues I was having - so friendly and efficient, and nothing was too much trouble. My issue was fixed like magic! :)

Lottie Suki
United Kingdom
13 days using the app
April 14, 2022

entrei em contato com o suporte e o atendimento prestado pela Candance foi ótimo, rápido e eficiente, resolvendo o problema.

Nuvi Shop
Brazil
13 days using the app
June 13, 2023

Just setting it up but the features seem to be great and the support is quick and helpful! Hana took care of my simple needs within minutes :)

Butcher Boy Meat Market
United States
12 months using the app
August 30, 2023

As always the team at Avada have been excellent love working closely with this team . I would 100 percent recommend.

TheFootwearGroup™
United Kingdom
13 days using the app
August 13, 2022

Avado support is very helpful. Contacted them multiple times in the past few days an always got my questions answered and issues resolved

ShelHealth
United States
13 days using the app