Overall rating
4.9
Counts per rating level
  • 96% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its affordable, user-friendly, and customizable rewards system. They praise the customer service team for their quick and helpful responses. The app's flawless performance, ability to handle large order volumes without extra fees, and effective tracking and reporting features are also valued. Merchants find it beneficial for boosting customer engagement and retention. However, they suggest adding features like downloading point activities, scheduling customer balance backups, and offering points for referrals.

December 21, 2022

One of the best App for point reward . 5 Star Assistance . Thanks Liz for your support.
Fast support

GEEKSHOP.PT
Portugal
About 22 hours using the app
January 26, 2023

Hana was excellent in haling get my website enabled with the Joy features! please give her love for me and a perfect 10 out of 10!

BotNet D011z
United States
About 20 hours using the app
July 29, 2022

Was looking for a new loyalty app and i chanced upon this. it is user friendly and support folks Candace and Liz were quick to help with my issues. mainly downloaded cause it was free but it seems to work really well.
they allow us to make suggestions for improvement or new features and it seems like they do work on those

Tokimeku Pte Ltd
Singapore
About 20 hours using the app
February 2, 2022

So far so good, simple to use and the support/service from 'Drake' has been great 5* he really helped with the set up and other avada apps i have. I would like to see more customization options with the company logos and layout etc but avada said this is new so i hope in time they will add more features. :)

Vaper Aid
United Kingdom
About 19 hours using the app
August 27, 2022

Joy brings joy to your life!! It is the best and easy application for the loyalty and reward program!
Excellent customer service!!! Cheers to my buddy Prakash for helping me out!!

bolofresh
India
About 19 hours using the app
June 30, 2022

candace helped. She was nice app. App seems easy to set up but I have yet to implement it. Hopefully they will add more features later.

DIVA Women's Wear
Egypt
About 18 hours using the app
December 27, 2022

I've been in the process of setting it up and it's very intuitive and the support is great. I have high hopes when I make it live.

Bro Glo
United States
About 18 hours using the app
January 2, 2023

Juliana helped with my question, quick response time, able to connect to someone quickly.

KR STORES
United Kingdom
About 17 hours using the app
December 15, 2022

Hana helped me really quickly and efficiently. Contacting was easy and I got helped with the things I needed help with.

BudSeizure
Finland
About 17 hours using the app
Edited July 10, 2022

Excellent service de la part de Hana! Elle a été d'une grande aide et très rapidement. Elle a fait en sorte que tout fonctionne! Merci infiniment!

Claudie Beauchemin
Canada
About 16 hours using the app