Reviews (1,812)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.
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Great app, user friendly, and most importantly.. GREAT SUPPORT!!
Not only did Lydia assisted me with my inquiry, but also gave me a better idea about the tool I was asking about.
Well done Joy, you've got the best team!
I absolutely love Joy! It's an amazing platform that offers everything I need for referral programs, points, and more. The customer assistance is top-notch - always friendly, helpful, and quick to resolve any issues. I couldn't be happier with the service they provide. 5 stars all the way!
After comparing many options, I finally chose Joy: Rewards and Loyalty Program, and it turned out to be the right choice, thanks to Tiana and Maison.
Emily was super helpful. When we couldn't find an immediate resolution, she got her team to help me fix the problem firsthand. Thank you Emily and Joy!
Audery
Thank you for your positive feedback! We're glad to hear that Audrey provided excellent support and that the transition from your previous rewards app was smooth. If you need any more assistance or have further questions, please feel free to reach out. We're here to help!
This app does exactly what we were looking for and was very easy to set up and customize. I had one small issue with theme integration code but Prakash was able to fix the problem in a matter of minutes.
Great App with outstanding customer support.
A relentless team with super quick response time, able to figure out whatever inquiry you might have.
I’ve bothered them with countless questions which all have been solved. The app works great, and we’re happy that we choose them. We highly recommend the app.
Jasmine was awesome- fixed my problem in literally less than a minute- i didn't have to do anything!
Really nice app that allows you to run a pleasant reward scheme. I spoke with Hana via web chat and she was extremely helpful! Would recommend.
The friendly customer service is always at my finger tips to walk to me through anything I need help with, shout out to Audrey!