Reviews (1,784)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

June 22, 2022

Giving it 5 stars for how simple it is to use & excellent service from Tony for his prompt & helpful assistance when I needed additional customizations for the chat widget.

Dasher-SG
Singapore
Over 2 years using the app
August 26, 2021

Very good customer service. They helped me very quickly to solve problems and to configure my store.

SPR Online Shop
Japan
Over 2 years using the app
April 14, 2023

I have had such a wonderful experience with Jasmine this evening, she has been amazing with helping me and suggesting how I can maximize the app. I would certainly recommend this to everyone as they have such a great support system!
Good work Jasmine Keep it up!

Parfum Gallerie
Canada
Over 2 years using the app
May 3, 2023

Thank you Abby for helping me getting the rewards integrated to my site especially getting the points to display in my customers account, was very much needed.

Studio Trap
United States
Over 2 years using the app
June 21, 2022

Bis jetzt funktioniert alles einwandfrei. Roger konnte uns bei der Entfernung des AVADA-Logos sehr schnell helfen.

Breaky.ch
Switzerland
Over 2 years using the app
April 20, 2022

We have been getting a lot of positive feedback and more customer interaction thanks to Joy! Roger was very helpful in setting us up and we plan to use it for multiple things in the future. Service was very quick.

birdhism
United States
Over 2 years using the app
June 18, 2022

So far this app is great, I switched from Smile rewards because $50 a month is way too expensive for my business. Marcus helped me import my customer points balance and was very kind. I look forward to utilizing this app more!

Debt Free Panda
United States
Over 2 years using the app
September 30, 2023

Easy to navigate. Emily was helpful with integrating into Klaviyo.

Ladybugs Boutique, LLC
United States
About 2 years using the app
Edited May 12, 2022

Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!

Foggy Frog
Canada
About 2 years using the app
May 13, 2022

Abby was very kind, quick & knowledgeable. <3 Thank you for providing an amazing service! I can't wait to use this program!

CraftyWithCarrie
United States
About 2 years using the app