Reviews (1,788)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 1% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.

August 4, 2022

I downloaded this app and it was super easy to use. There were a few things I wanted to change (eg remove brand logo + add follow instagram for extra points) and Liz was so lovely and helped me with this straight away. Great customer service and can't wait to finish setting it up.

Bee's Blossoms & Plants
Australia
About 2 years using the app
April 25, 2022

Jasmine has done an amazing job assisting in adding Avanda to my store. The whole process was quick & any troubles I had were resolved in a matter of minutes! Thank you for your help Jasmine, you went above and beyond to assist :) I can't wait to start using reward points for my most valued customers.

Milky Bubs Collective
New Zealand
About 2 years using the app
September 23, 2022

Esther was excellent thanks so much for all your help! This app is great for sales and loyalty...hoping to use it in all our Shopify Stores.

The Funcken
Canada
About 2 years using the app
May 20, 2022

Prakash was quick to offer assistance when inquiring about app features! I am excited for the business to have a loyalty program!

Badge Beauties
United States
About 2 years using the app
August 16, 2022

There are a bunch of free features and agents kindly explain how to unlock diverse features. I love all AVADA apps:)

Qfitt
United States
About 2 years using the app
October 2, 2023

App is great and support is better!

Shroomability
United States
About 2 years using the app
March 10, 2022

Just downloaded the App, so far it's great. Customer service is on point! Excited to share my reward program with my customers.

Yours Truly JM
United States
About 2 years using the app
June 19, 2022

Rep was super helpful. They were patient, answered all my questions and event helped to upload my customers to the app. Looking forward to using the app.

Good Steward Apparel
United States
About 2 years using the app
Edited July 9, 2024

We recently integrated the Joy Loyalty app into our Shopify store and couldn't be happier with the results. The app is incredibly user-friendly and packed with features that allow us to build a strong, rewarding relationship with our customers.

From setting up point-based rewards to creating custom loyalty programs, Joy Loyalty has been a game-changer for our business. Our customers love earning and redeeming points, which has significantly increased their engagement and repeat purchases.

What truly sets this app apart is the exceptional support. Anytime we've had questions or needed assistance, William and Lydia were awesome in assisting us. They were responsive, knowledgeable, and genuinely helpful, going above and beyond to ensure that everything runs smoothly and that we're getting the most out of the app.

If you're looking for a reliable and feature-rich loyalty program for your Shopify store, I highly recommend Joy Loyalty. It not only enhances customer retention but also offers top-notch support whenever you need it.

Partners Hair Design
South Africa
About 2 years using the app
September 27, 2022

Very usefull app. Liz was really excellent and helped me in less than 1 minute in everything i asked. Thank you

instylecollection.gr
Greece
About 2 years using the app