Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

May 13, 2022

Abby was very kind, quick & knowledgeable. <3 Thank you for providing an amazing service! I can't wait to use this program!

CraftyWithCarrie
United States
About 2 years using the app
Edited May 12, 2022

Customer support agent Jasmine is quick and very effective in delivering information on all of my questions; very clear even with screenshots. The program is very straightforward!

Foggy Frog
Canada
About 2 years using the app
September 30, 2023

Easy to navigate. Emily was helpful with integrating into Klaviyo.

Ladybugs Boutique, LLC
United States
About 2 years using the app
May 28, 2022

So far so good! I'm excited to see how I can connect with my customers and keep them interested with Joy!

Jake's Tie Dye
United States
About 2 years using the app
January 29, 2023

Very good customer support! Got a reply almost immediately and problem was fixed within a few minutes!

The Witches' Barn
Belgium
About 2 years using the app
Edited August 18, 2022

I had couple of request while configuring the app , and "Esther" a member of the support team was very quick to to fulfill my request. Thank you :)

king-jewelers-0ce7
United States
About 2 years using the app
May 21, 2022

Prakash was very helpful! Solved my issue quickly and promptly. Love my integration on my store. customers also love it

Amber Ardor
United States
About 2 years using the app
June 20, 2022

This application helps my shop to be closer to my customers. With an attractive appearance, it allows me to be able to attract more potential buyers on the website

Confitty
Indonesia
About 2 years using the app
August 4, 2022

So far, the app seems really easy to use. Esther helped me get up and running and was very fast and friendly. Thank you!!!

Fryguy Pins
United States
About 2 years using the app
September 1, 2022

The support team was AWESOME with their approach, specifically Hana, great job! She need a raise!!!

ACE KRAZY
United States
About 2 years using the app