Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

May 31, 2022

Its new to me but I needed support right away. The app looks great and was easy to setup and get going. Hana did amazing helping me.

Garage Life RC
United States
Almost 2 years using the app
November 14, 2022

very good app with simple setting options, I can easily translate the entire app. brilliant quick help from Aisha, all my questions were answered and my special requests are resolved, thank you so much

samaki originals
Spain
Almost 2 years using the app
July 1, 2022

Great app, Esther was so kind to help me set it up. Im looking forward to having loyal customers on board.

Orange Grove
New Zealand
Almost 2 years using the app
August 24, 2022

I'm using the app for the rewards program. So far so good! Simple to set up and install on my website.

Olive the Stuff
United States
Almost 2 years using the app
Edited February 18, 2024

I have been using the free version for a couple years, it's perfect for my needs and the best thing is that support are super helpful. I set it up a while back and it just runs without me needing to do anything, however i recently upgrade my theme and lost the reward widget on my store. I logged into chat and between Pamela, Esther and Gideon we had everything sorted ASAP. Highly recommend!

Salty Minx
New Zealand
Almost 2 years using the app
July 31, 2022

Thanks alot Esther for your help Really appreciate it and love this app.
Its my first time using this app

caratara
United Arab Emirates
Almost 2 years using the app
June 12, 2022

So far this app is working great! We had some trouble with the initial set up but Jasmine from customer help was very fast to respond and helped us solve these issues. I would be great if this app could be integrated with Shopify POS and give rewards to our customer on both channels.

BritShop British Products
Canada
Almost 2 years using the app
Edited January 20, 2023

I've really wanted to start a loyalty program for my shop and Lydia has been a wonderful and very patient! Super easy to set up and really great (and fast) customer service, Lydia was fabulous!

Chalk Mercantile
United States
Almost 2 years using the app
Edited August 14, 2023

Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!

Glamorous Boutique USA L.L.C.
United States
Almost 2 years using the app
May 8, 2022

ESTHER WAS SO QUICK AT ANSWERING ALL MY QUESTIONS AND HELPING ME SET UP THE APP! THANK YOU......................

Simply Blessed Glitter & Blanks
United States
Almost 2 years using the app