Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

July 11, 2021

Great app! Easy to install. This was the second site I installed it on and Candace was very helpful and got the staff to install the feature on every page when i couldn't do it myself. I love that you can customize the colors, so it matches the site them and fits in seamlessly. Another great app by Avada to help us obtain and retain customers! I look forward to more apps that your company releases

TheFashionwiz
United States
Almost 2 years using the app
May 12, 2023

Good loyalty program app, but I need a more affordable plan to upgrade. I am on the free plan. The support is excellent and the implementation is fairly straightforward. Give it a try.

Fine Art by Ane
United States
Almost 2 years using the app
July 21, 2021

Simple app that does what it says! Had some minor technical issues but Daisy and her team were able to resolve it very quickly.

DANI
United States
Almost 2 years using the app
Joy Loyalty replied July 23, 2021

Hello,
Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences.

I'm glad we were able to meet your expectations! Please feel free to ask for our support anytime you need.

Happy selling!
Daisy

June 8, 2022

What is great about this development company is that they take and reflect customer input. I gave them some feedback on their point system, and they responded immediately. I would recommend their products to everyone.
Because their applications are absolutely wonderful and developed with the input of their customers. And I want to be a user of those great applications. Finally, I would like to thank Candace, Esther, and the rest of the staff.

pocoro
Japan
Almost 2 years using the app
April 21, 2022

Super helpful, efficient service, all working perfectly. Very happy with this AVADA app and a couple of others! :)

Luxe Tribe Wellness Dispensary
Australia
Almost 2 years using the app
July 7, 2022

I needed help moving my customers points over from another platform and Candace was Great! Thank you Candace!

Giles & Brother
United States
Almost 2 years using the app
Edited April 26, 2022

Liz helped me enable the time expiration feature for loyalty points. Was very fast and very friendly!

Urban Archives
United States
Almost 2 years using the app
August 4, 2022

The online support was quick and very helpful, the app is easy to navigate and makes business easier to manage

Samuels Artistry
United States
Almost 2 years using the app
June 2, 2022

This is a Very Good application i you want Easy Reward System in your account and there rep Liz is Very Helpful

Rack Shack
United States
Almost 2 years using the app
March 6, 2023

Recommend for every shop owner. Clean Layout. Functions is cover most of our needs.
Quick response, polite and excellent answer thanks to Abby.

EyeshopHK
Hong Kong SAR
Almost 2 years using the app