Reviews (1,812)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

Edited August 14, 2023

Thanks, Hana. for helping me figure out how to navigate my rewards program app. I always get the best experience with Avada customer service, no matter what I'm contacting them about. Could be minute, could be a major issue or concern; same great assistance!

Glamorous Boutique USA L.L.C.
United States
Almost 2 years using the app
May 8, 2022

ESTHER WAS SO QUICK AT ANSWERING ALL MY QUESTIONS AND HELPING ME SET UP THE APP! THANK YOU......................

Simply Blessed Glitter & Blanks
United States
Almost 2 years using the app
April 18, 2022

Wow, for a Free app this is amazing! I was able to get rid of an overpriced app I was using and the team was super responsive and got our royalty program up and running in no time.

Peculiar Roots
United States
Almost 2 years using the app
Edited November 23, 2022

Prakash is very responsive and fulfilled my request 100%. He was very responsive and helped me with the settings in 5 minutes, which I tried to solve on my own for about an hour. Thank you very much!

Cosmetics By Koko
United Kingdom
Almost 2 years using the app
March 20, 2022

Great App! Exactly what I was looking for my store. Excellent customer service by Esther! She was very helpful and got my problem sorted quickly. Recommended

KidsnToysNZ
New Zealand
Almost 2 years using the app
September 4, 2022

The functions of the APP can meet my requirements very well, and the loading speed is very fast. Also, their customer service team and technical team are exceptionally friendly.
Quickly and seriously resolved my request for help.

ziahhome
China
Almost 2 years using the app
May 23, 2022

Seems like a great and useful app! Just started and hopefully this can bring more customers. Prakash is fast and attentive in assisting. Thank you!

Lou Lou James®
Malaysia
Almost 2 years using the app
March 16, 2022

First of all, it's very easy to use. As a graphic designer, I love how they designed the UI and UX part of their page, plus the customer service is also very efficient and helpful! He helped me very quickly to solve my problems, I highly recommend this app!

JB EXTENSION
United States
Almost 2 years using the app
June 26, 2022

We have just installed it and everything seems to be flowing pretty easily. Seems easy to use and the features are super easy to unlock. Representative called Hana was really good support, quick to reply and very kind too. Thank you

spiderwebZ
Germany
Almost 2 years using the app
Edited November 18, 2022

I had an amazing customer experience with Tony! All responses were prompt and all my questions were answered. Amazing! Thank you!

CHER ANGELINA
United States
Almost 2 years using the app