Reviews (1,811)

Overall rating
4.9
Counts per rating level
  • 95% of ratings are 5 stars
  • 3% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 1% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this loyalty program for boosting customer retention and satisfaction, especially beneficial for small businesses due to its affordability and user-friendliness. It offers extensive customization options, POS integration, and an intuitive interface. The customer support is frequently praised for its quick and effective problem-solving capabilities, significantly enhancing the user experience.

May 4, 2022

I just activated this app. Candace helped me add the facebook link to my webpage. Thank you Candace!

The Disc Depot
United States
Over 1 year using the app
October 14, 2022

Hana helped me a lot with the changes I needed to make. I'm still getting used to it and becoming familiar with everything, but she has made it easier. Thank you!

Paz Aroma Candles DIY Store
United States
Over 1 year using the app
March 6, 2023

Excelente app, el soporte técnico con Juliana es super rápido y solucionó mi duda en minutos. Además es muy intuitiva la aplicación y funciona excelente en POS

Verum
Mexico
Over 1 year using the app
July 10, 2022

I was attended by Liz. They solve my problem very quickly. The 2nd time i contacted them. Seems they are knowledgeabe
Thank You!

CELUI
Singapore
Over 1 year using the app
June 5, 2023

Great app - pretty easy to use, and the support is awesome. Many thanks, Hana!

And the Rewards functionality really does work from a recurring sales point of view. I've got a bunch of customers who use it regularly. They're happy, so I'm happy.

RocketMusic
United States
Over 1 year using the app
November 17, 2022

nice simple app - works good without error. Could use some more customization options but easily can work with what is available.

Habitat Skateboards | The Sovereign Sect
United States
Over 1 year using the app
May 4, 2022

Super easy to set up especially for a tech-phobe like me, free to use, staff are responsive and helpful. Thank you!

Dirty Fresh Cosmetics
United Kingdom
Over 1 year using the app
August 11, 2022

Love the app! They also have a great customers service, I spoke with Tony and he helped me with everything I asked.

duBreton
Canada
Over 1 year using the app
July 13, 2021

Have been using this app since launch date! Has been absolutely amazing so far. Had some technical issue when first installing the app, however the Support Team were on hand and had it all fixed within 30min. Definitely recommend all of the AVADA products! Great support and great apps

Lash Mob
Australia
Over 1 year using the app
Joy Loyalty replied July 13, 2021

Hello,

Thanks for taking the time to share your feedback with us. It means so much when our best customers share their experiences 😊

Please do not hesitate to ask for our support anytime you need

Happy selling 🎉
Daisy

August 3, 2022

Just added this app to store. Jasmine was extremely helpful to me as I navigated this new terrain for my business. She was very patient and helped me writing out my reward rates so I can see it - making sure I am not giving to whole a store away. Thanks again for your help.

CWSDezign
United States
Over 1 year using the app