Reviews (1,784)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly praise this loyalty program for boosting customer retention and satisfaction, highlighting its user-friendly interface and generous free tier. Key features such as easy setup, customization options, and seamless POS integration are noted for enhancing customer engagement. The responsive and personalized customer support, assisting with custom coding and providing detailed guidance, is also commended. This app is valued for its comprehensive features and smooth integration with Shopify, making it a useful tool for increasing customer loyalty and engagement.
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Amazing app and does exactly what it says! Removing branding is almost instant with responsive live chat agents. My favorite thing is that during my chat with Liz she helped remove their branding from my website. She did so while having a normal and civil conversation with me. Afterwards she noticed while doing one last review of my website that my reward pop up and live chat pop up over lapped and just offered to move it to the left. She then just did it for me. Unlike other companies that tell you how to do something or send an FAQ link she actually took the initiative and effort to handle it for me. This is something I will always support 100%. A Month or Two later I thought of a feature that I would like to have within their platform that they do not offer. Yet again, Liz was there to help me submit a ticket and get my idea down on paper. Only being kind and curious the entire time as we laughed over no one having asked for the feature before. \(0_0)/ Never the less the was attentive to every detail and made sure my needs were met.
Could not ask for a better app with better staff.
So far, so good! Looking forward to using this. And thanks to Ester's help through customer support.
Perfect App with a great customer service !! especially with HANA ! thanks for all if you want a simple fidelity program dont hesitate to DL this awesome app. Its really simple to create a fidelity program and publish
I am not new to loyalty program. I had so much bad experience with previous app that it took me a long time to decide which one to move to as it might have been a case of moving from one sinking ship to another. However, the installation and transferring of data has been easy despite my earlier doubt. Thanks Hana and team for the lovely live chat that made my installation a breeze.
Very user friendly and the customer service was fast and friendly. I would highly recommend to anyone who is looking to integrate rewards on their website
The customer service team is superb and their IT team changed what we want almost immediately after communications!
Fantastic customer service extremely fast and friendly. Hakeem was as able to fix my issue in seconds
Not only did they fix my issue, but they were so quick & willing to do anything. Feels good as a small business owner to have a company out there thats willing to go as far as I am :)
Hana was very helpful with some questions I had about the app. Easy setup, the free plan is very helpful for small shops like mine trying to get started.
Lydia est rapide et efficace elle résout tous mes problèmes en un rien de temps