Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, rich features, and seamless social media and Google Merchant Center integration. They appreciate the customizable widgets, review carousels, and automatic review request emails that enhance customer engagement. The app's integration with Google Merchant Center is praised for boosting product visibility. Many find the customer support responsive and the pricing plans reasonable. The extensive customization options and well-organized backend simplify review management. The review schema markup is noted for improving store visibility in search engine results, positively impacting traffic and conversions.

October 4, 2023

I should write two reviews actually, one for the Support Team and one for the app itself.
Support is amazing, they are always quick to respond and in most cases solved our problems (mostly display issues). We talked with Mohamed, Rodrigo and Hakima so far, all of them provided excellent support. 5 stars!
The app itself has its small annoying issues (email template looks different than sent email, not enough customization options, sometimes slow update times between the app and webshop, etc), but it does what is needs to do. Awesome plan is definitely worth the money, and the great support balances out the rest.

Grasshopper Geography
Hungary
5 months using the app
February 23, 2024

My agent was very helpful with installing the review app onto my store front.

Naturallybeatllc
United States
19 minutes using the app
November 15, 2023

Haven't received reviews yet but the customer service was great. Let it be known that you need to have a business email (johnsmith@companydomain.com) in order to create personalized emails, gmail, outlook, etc will not work. In order to see review requests you will need to access them via the app.

Anubis Athletica
United States
2 days using the app
November 2, 2023

I've only just started using this app however it is very user friendly and seems to be working without any issues.

Dahlia Endicott Designs
Australia
About 2 months using the app
November 8, 2023

Agent Ann was super helpful when i had some issues in my store. Thank you for this amazing app.

Gem store
Nigeria
3 months using the app
April 24, 2024

I am just setting this app up. Ron assisted, it thought it was awesome that someone was online to help straight away. I would give him 5 star, however, this review says rate the app and as I am still setting it up i would have to say it is very confusing and a lot of work. I have had to follow several videos and i still haven't got things sorted.

graceandaugust.co.nz
New Zealand
November 22, 2023

Soufiane helps us to put all reviews in order! Thank u to the interface Judge me and to the team :)

CALIU
Spain
24 days using the app
January 17, 2024

Great help. Direct answers.

Alendo
Netherlands
About 3 hours using the app
November 16, 2023

I recommend it as the best review app for shopify but managing and collecting reviews and changing stuff in the settings is not great.

Oymyako
United States
2 months using the app
March 5, 2024

Super timely and quick support.

Amana Coffee & Tea
United States
About 1 hour using the app