Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants find this app beneficial for managing and showcasing customer reviews through features like customizable widgets and review carousels. They appreciate the automatic review request emails and social media integration, which boost customer engagement and product visibility. The responsive customer support and affordable plans, including a robust free option, are also praised. The app's integration with Klaviyo and its ability to display genuine reviews have led to increased conversion rates and improved search engine visibility.

March 13, 2024

Abderrahim thank you for your help and support.

This app works perfectly in my store.

Great choice.

Fashionista Fusion
Portugal
19 days using the app
January 31, 2024

I love this app. I had a question and Victor fixed it in minutes. Such great customer service!

Trish Hampton
United States
About 2 years using the app
Edited February 18, 2024

I ran into an AXIOS Error and reached out for support. Within 10 mins Christian had fixed the problem and also helped me with getting my multi-product order review email template setup! Great Service!

Happy Hummingbird Soapery
United States
14 days using the app
May 16, 2024

Perfeito, fui atendido pelo victor, muito bom o atendimento

CYGNUSS
Brazil
11 months using the app
May 5, 2024

In assisting with the configuration of Judge.me for our Shopify store, Jess has been quite helpful and responsive.

The Wry Guys
United States
2 days using the app
May 1, 2024

Just installed it and it looks great. Had a little trouble with the install but their chat support fixed everything quickly and easily. Thanks!

Sfoglini
United States
About 3 hours using the app
May 3, 2024

Found the onboarding process very complex and confusing, so contacted them for assistance and immediately was helped and the app was installed. So far very impressed!

PËURR® SOAP COMPANY
United States
1 day using the app
April 1, 2024

First off KUDOS TO RON!! At the moment I can't speak directly about the tool itself as I was required to replace the Shopify Review App and other small business owners told me to use your tool. i'm convinced on first blush it likely is a much more robust tool I'll be excited to use. Or have my customers leave reviews on. While I tried to prepare for the export of the old reviews, install of Judge.me and import of the old reviews I had I can say that when I started the proces of installing the app it wasn't clear to me exactly what was or wasn't happening. What I was able to determine was the system did import the reveiws. YEAH. But apparently a step was still skipped who knows how or why, but in this moment of head scratching up popped the chat box with a REAL PERSON. Asking me if I needed some help. And apparently he could clearly see what did or did not happen on the back end. I used to be a system administrator so wasn't afraid to copy/paste the code that somehow was missing. Ron could have done it for me but I wanted to learn a few things. He was extremeley patient. Walked me through all the steps. And then stayed online to be sure I understodd everything I saw or didn't see. I'm super happy with the support outcome.

A Slice of Delight - Bath and Body
United States
About 1 hour using the app
February 12, 2024

Easy to navigate ... excellent support. Have been using this for a few years and just moved store and re-installed Judge-me is new store, although I could have gone with any other reviews app...

VR Supplies Canada & USA
Canada
11 days using the app
March 1, 2024

Easy to reach help when I have needed it and always get a quick response. Today was no exception... understood my question and offered resolution right away. SUPER customer service.

RepelWell
United States
2 days using the app