Overall rating
5
Counts per rating level
  • 98% of ratings are 5 stars
  • 1% of ratings are 4 stars
  • 0% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 0% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly recommend this app for its user-friendly interface, rich features, and seamless social media and Google Merchant Center integration. They appreciate the customizable widgets, review carousels, and automatic review request emails that enhance customer engagement. The app's integration with Google Merchant Center is praised for boosting product visibility. Many find the customer support responsive and the pricing plans reasonable. The extensive customization options and well-organized backend simplify review management. The review schema markup is noted for improving store visibility in search engine results, positively impacting traffic and conversions.

April 5, 2024

Excellent customer service, we had some issues adding reviews to a theme and they solved in less than an hour after contacting customer service!

Definitely recommend, you won't regret it!

Herbacol US
United States
About 4 years using the app
February 15, 2024

I love all the new updates Judge Me has added. it's really easy to navigate, and if you have any problems, customer service is really helpful. Cassiano helped me a lot and was very friendly.

Laek
United States
Almost 3 years using the app
April 3, 2024

Abdelrrahim was a huge help to fix complex issues in our theme combined with judge. He was very quick and professional, we really appreciate his help to correct some display errors.

Judge.me works fine for Shopify, but with older theme versions, some adjustments have to be made in the code.

We would definitely recommend judge.me app anytime.

Auwald Bio
Germany
About 1 year using the app
March 19, 2024

Been using this app on our website for several years now. it continues to impress us with new features and its customer service!

Just today, Jess sorted my query immediately!

Brilliant!

Coconut Matter
Hong Kong SAR
Over 4 years using the app
February 19, 2024

The technical support team is shockingly swift in replies and technical guidance.
For users/customers like me, who always feel distanced because 1)I know nothing about computer coding, 2) there is no way to reach most online offices now via a phone call,
judge.me technical team is able to respond promptly to my queries in times of distress: ROUND THE CLOCK. I emailed them a few times between Singapore time 11am - 2pm, and Andrew responded. I emailed them again between 4pm to 8pm, and Fatima responded.
Very heartening to see such swift replies to help me.
It is so scary for me, but they helped me promptly every time.
Thank you Andrew and Fatima!!!!

realzisha.com
Singapore
Almost 2 years using the app
March 22, 2024

Wonderful support. Have been changing themes and they always show on time assistance. It is such a delightful experience. The app also does exactly what is needed.

The Cake Case Company
India
About 2 years using the app
April 11, 2024

Judge.me is great. It has everything you need from a review app.
It's easy to set up. The customer support is just wonderful. They go above and beyond and help you fix every small thing you need with the app.
They are extremely capable and happy to help! :)
Beats any other app with their wonderful support team.

IntSuper Israel
United States
9 months using the app
March 12, 2024

Felix was very helpful and was able to fix my 404 issues. They also showed me where my store customer service review landing page was. Highly recommend

KeraFactor by SkinQRI
United States
Over 2 years using the app
April 1, 2024

Wow. Exceptional customer service.

Send them an email and you get a response almost immediately. Send a 2nd question, same thing.

I needed a bit of handholding on my 1st campaign and I had to go back and forth almost 10 times. The same email trail, but different agents responded. All 10 SUPER helpful!!!!!

I have never written a review for customer service. This experience made me so happy.

It is curious why more organizations don't employ this structure.
thank you!

Rancho Relaxo
United States
3 months using the app
February 2, 2024

Judge.me is amazing. It has everything you could possibly want from a review app. It's amazingly easy to set up. But wait... the best part... The customer support is incredible. Literally every single time I speak with their support staff (for updates or random questions), they go above and beyond. They are all smart and answer your questions very thoroughly. They WANT to help. What more could you ask for? Not only is it MUCH better than Yotpo, much less expensive than Yotpo, but the team at Judge.me actually help you!!! My most recent support person, Hoang, absolutely crushed it. Thanks for a great product and wonderful service.

Artisan Revere
United States
Over 1 year using the app