I installed another product to get the pricing (they don't tell you until you install it), tested it, then found out that it was not affordable for a small business. After looking for an alternative, I found Judge.me and at a fraction of the price of it's competitor, does lots more.
I configured everything in Judge.me and couldn't quite get a few minor things to work exactly as I wanted, so contact support on a Sunday afternoon and had a reply in less than 2 minutes. Everything was 100% fixed with 30 mins of raising my query.
Service is exceptional. Recommend this product highly!!!!