Reviews (85)
Refine
-
By rating
I planned on using KC for most of the products in my store but unfortunately, I am unable to upload my logo so I can’t have my own branding on them. When I try to upload the file ( 120 kb png, but I tried using jpg, too) it doesn’t do anything, just spinning. I tried using Chrome and Safari without any success. :( I am really looking for a solution! UPDATE: I got help from a very helpful lady and now my brand logo is already added. Can't wait to use their service! :)
Hi Belle Coccinelle!
Thank you so much for giving Kin Custom the opportunity to be your custom print and dropship provider! We are so sorry you are having difficulties uploading your logo! It is super easy and you can find a detailed video of the instructions in section 3:05- 3:45 Custom Branding here:https://knowledge.kincustom.com/knowledge/print-guide
If you are still having trouble after watching the video, please open a ticket with our dedicated Customer Experience team and they will be more than happy to assist! https://www.kincustom.com/page/contact-us
-Kin Custom
2nd Update on my review that I felt was important. It was my error in processing the order from my website. KIn Customs support services were great in responding quickly and walking me through to fix the issue with patience. Your team were EXCELLENT and I learned something new. I am new too this online business and I have much to learn. Your products are loved by my customers. Thanks
1st I really love your products and branding labels. My customers are having issues ordering from my website. I intergated Kin Custom to my Shopify; however, customers getting an error stating, "shipping not available for the selected address". When I went to your sight and added the same address it processed the order. I need my customers to shop from my website that's set up through Shopify. I need your help ASAP. The APP was easy to connect with Shopify but I need customers to shop your brands from my site.
Hello Floy's Fine Art,
We apologize that your customers are having trouble with the checkout process. It sounds like you need to adjust your shipping settings within your Shopify store. I also see that our Customer Experience Team was able to assist you and that you confirmed the issue has been resolved. We are love that you love our products and custom branding sets and appreciate the opportunity to serve your business!
-Kin Custom
So far Kin Custom has been great. I would say that the only thing I can suggest is more products and variants (color options). I would love to utilize Kin Custom for all of my products, but due to this matter have to use other companies. Besides that, the service has been great, first product received was very good quality, and the site is very easy to use.
Hi Human Clothes Project! Thank you so much for sharing what you love about us, but also how we can improve! We are committed to serving our merchants and creators so we value your feedback. A member of our Customer Experience team will be in touch to get additional details from you.
- Kin Custom
Great App to start your business on. Excellent for drop shipping and more. Love this app. Kin Custom has a lot of options when it comes to clothing.
Hello High In Taste,
Thank you for taking the time to leave us a 5 star review! We love hearing that you have had a great experience launching your business with Kin Custom as your preferred print and drop ship supplier. As you continue to grow your business, keep in mind that our curated product selection includes much more than apparel! Kin Custom also offers accessories, home goods, and shoes! There are many benefits to working with Kin Custom, including:
1. No minimum order required
2. Custom branding sets for only $1.99/product
3. High quality products, handmade to order with certified materials
4. The ability to sell wholesale with our pre-designed merchandise or design your own!
All Kin Custom merchandise is crafted with care using a multi-step process of print, cut, and hand-sew. Whether you're an established business looking to expand your merchandise selection, or you're new to the dropshipping industry, we have options for all!
Thank you again for the glowing review and we look forward to continuing to serve your business!
-Kin Custom
It links all your product designs to your collections in every size and color with a click of the button. Also the clothing is printed digitally which is really good, Especially bomb jacket, Incredible!! I received sample and I must admit I was not expecting such a great product! I’ll definitely recommend this to my friends. This is going to make it super easy for us to add merch to our brand. Awesome I’m definitely going to print neck labels on all products to make nicely branded clothing.
I have worked with Kin Custom for the last 18 months or so. I can state unequivocally, that the quality has been consistent and top-notch! Their packaging that they use when I select my logo makes our shop look like an established retailer. We have ordered their women's tees, 2 different bags (faux leather), totes, laptop sleeve and lots of dog shirts. Unfortunately, the dog shirts they had before were perfect for a new line we wanted to have but they discontinued them and now have just a standard 1 size shirt. Its great quality, for sure!.. but nothing like the shirts we were purchasing before. (hint, hint... :-) would be awesome for the holidays... ) I still carry the new sku with confidence that it will be right and good quality.
They were the 1st to reach out when the global shutdowns started and sent weekly updates with production impacts, any information that would apply to our orders. It was impressive. Shipping has been smooth and they've processed my orders in a fair and expected time frame.
I can only speak for the items I shared above but I almost hate to tell the world how wonderful they are (selfishly of course), but their team should be recognized.
Thank you! - the 3 Red Rovers team
Hi 3 Red Rovers!
Thank you for the awesome review! We are glad to hear that you like our custom packaging options, and our production & shipping timelines. We are genuinely happy you are growing a successful business!
Our expert Product Development Team is always on the lookout for new fashion trends and we are adding styles to our assortment. We are excited that you are pleased with our Doggie Tee and we will take your sizing feedback to our team. In the meantime, check our recently released new arrivals for women and men that can be found in the URL below:
https://www.kincustom.com/product-selection/all/new-arrivals
As always, we cannot wait to see what designs work well for your store and we really appreciate your feedback and business.
-Kin Custom
I don't get the bad reviews either. I've used a TON of Shopify apps and this is one of the few reviews I'm leaving. It was really easy to set up my products and import to Shopify. Then I ordered samples and just got them. LOVE, LOVE, LOVE! Excited to sell these.
Hi Redsoil,
We are so glad to hear that setting up was easy and we love the African prints you have listed in your store! We are excited to have you as part of the Kin Custom Family of Creators.
Keep designing,
Kin Custom
I really do love this company. The mock ups are what attracts me the most. I love how my designs come out.
Hello KEONI HILLTOP,
We are delighted to know that you love Kin Custom! We love serving you and want to thank you for choosing us as your custom print and drop ship provider. We appreciate you sharing your great experience with our design tool, mockups, and finished products!
We look forward to the opportunity to continue to serve your business and want to thank you again for choosing us!
-Kin Custom
so far kin has been great for my company. the quality of prints are great. i really love that they offer white labeling also.
I definitely recommend this app to people because the material quality is unmatched to me. If something isn't right, they will correct it every time. I had on a few occasions of misprints but they immediately reviewed the issue and corrected it. These guys will continue to get my business at this rate!
Hi Footelli,
Thank you for taking the time to leave us a review about our quality and giving our customer service praise! We will be sure to share the shoutout and so glad you are enjoying the great benefits of Kin Custom.
Keep on creating!
Kin Custom