Kit Karts , 449 reviews

Overall rating
Counts per rating level
  • 73% of ratings are 5 stars
  • 13% of ratings are 4 stars
  • 7% of ratings are 3 stars
  • 3% of ratings are 2 stars
  • 4% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its ability to recover abandoned carts, leading to increased sales. They value its automated features, such as recovery emails and daily reports, and its seamless integration with Kit. The detailed information about abandoned carts and excellent customer service are also praised. Merchants find the app's ability to create Facebook ads and provide marketing reports beneficial. It's seen as a useful tool for new businesses and dropshipping, with some noticing an improved cart recovery rate.

August 11, 2018

Thank you. Looking forward til partnering up

Purple Crystal
United States
28 days using the app
November 12, 2018

To be determined. I'm a new user but so far I like Kit (mostly). Blahblablablablalahblablablablalahblablablablalahblablablablalahblablablabla

American Nomad Store
United States
28 days using the app
July 19, 2018

So far, so good. I just installed and I am hopeful for the best. Thx guys

Satch Sonce 2
United States
28 days using the app
December 15, 2020

I’ve had difficulty being able to use the marketing tool. Y’all submitted one ad, now it’s saying I need to give permission to connect you to Facebook

Dyani Allen
United States
Over 1 year using the app
January 3, 2018

Very happy so far, although I've only used it for a few days.

The Jewelry Junkie
United States
28 days using the app
January 15, 2019

This is a brilliant app I love it... this makes everything simple and easy don’t need to be an expert

United States
28 days using the app
June 5, 2017

all good for now... looking forward to get results from abandon carts. .......

About 1 year using the app
November 11, 2017

Does what it says. Fantastic little app. A definite must have

Fabulous Bargains Galore
United Kingdom
27 days using the app
Edited April 10, 2019

I thought it would help better with advertising. The ads don't look any better than what I do and have very bland text. Also not sure what population they are being sent to. Keep getting a message from Kit saying "shirts are up 35%"; that's great but I don't sell shirts. I also am using KitKarts and notice a BIG discrepancy between the number of emails getting sent out to the actual number of customer adding to the cart. One email sent out this morning, Shopify counted 14 cart additions yesterday.....

The LandlockedDog
United States
Almost 2 years using the app
ShopPad Inc. replied April 10, 2019

Hi Rickie,

I just wanted to offer a little clarification. Kit Karts will alert you to any customer that has an abandoned cart, this means a customer will have added their email address during the checkout process, but did not complete the purchase. This is the same definition that Shopify uses, so your abandoned cart number on Kit Karts should match the abandoned cart metric on Shopify.

When you note the number of customers adding items to their carts but not making it to checkout, you are looking at your "abandoned shopping sessions". An abandoned shopping session is a really important metric for your store, but unfortunately Kit Karts won't have a record of those emails that can be included in the daily send.

One last note, although we make a Kit skill (an app that works with Kit) we are different developers so we won't be able to assist you with your marketing or ads with Kit, however you should certainly give that feedback to the Kit team, so they can offer some help or tips and tricks.

Please let us know if you would like us to help you make any changes to your Kit Karts templates or add a promo code to the email text and we will be happy to help.

​Team ShopPad

January 24, 2018

Well I Already Used Kit So I Believe Kit Cart Should Do The Same Or Better.

Http Www Next Generation Store
United States
About 1 year using the app