Reviews (1,495)
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
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Merchants highly recommend this app for its customizable and functional size charts that enhance customer experience and reduce return rates. They value the ability to import size charts from Excel and adjust layouts easily. The app's user-friendly interface ensures compatibility with various themes and devices. Exceptional customer support is frequently praised for its responsiveness and efficiency in resolving issues.
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Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.
Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!
Hannes Bez | Customer Experience Lead
It's just like customized size chart, technicans are professional and respond in time, highly recommend!
Great product even better support must have for any store. highly recommend
Does exactly what you'd hope and more! The experience is user-friendly and easy to learn. Support team is fast and responsive as well.
This app is amazing, exactly what we needed! Their customer support is also excellent! The size chart link wasn't showing correctly on our website and they went in and adjusted our code to place it where we needed it, and they did this over the weekend! Recommended to all! You won't regret it :)
This app is awesome it does what it is made to do.
Support...Sam is GREAT he talked me all the way until I was able to set it up.
I would use this app again and I will recommend it to everyone.
its OK
Hi there Nutnicks and Team!
Thank you for your review. We'd like to know more about your feedback, can you provide us with more information?
We look forward to making your experience better! Cheers!
Very bad experience. After installing the app, there is a problem and the technician has not been contacted. The technician finally responded to the message and did not help me solve the problem. It has been procrastinating. Wait,wait,and wait!!!
Hi Fizzidy team! We are so sorry to hear that you had a bad experience. We have been trying to get in touch via email and even your site to help fix all of your issues. We'd love to work with you to make everything right!
The two stores couldn't sync, and after I upgraded the $9.99 package, it didn't solve my problem.
Hi! We are really sorry for the issue due to the large number of size charts you have on one shop that need to be synced over. As mentioned in our support ticket, this is something we are actively working on. Please give us some time to make it work properly if you are still interested!
Great for converting sizes
Thank you for your honest review! We're glad to hear that you like our app. It is feedback like yours that motivates us to continue to do better every day.
Let us know if there is anything we can help you with. Cheers!