Kiwi Size Chart & Recommender , 1,044 reviews
What merchants think
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
This is generated by Shopify Magic. It's shown when an app has 100+ reviews and a 4.0 overall rating.
Feedback submitted
Merchants appreciate this app for its user-friendly interface and key features such as customizable size charts and size recommenders. It integrates well with Shopify stores and supports different size charts for various product groups. The size recommender is praised for enhancing customer experience. Merchants also highlight the responsive and effective customer support. The free plan is deemed adequate for beginners, with some considering an upgrade for additional features. The app is commended for its efficiency and the aesthetic appeal of its size charts.
Refine
-
By rating
Great app that we've been using now for a couple of years. Very simple setup and customer support is great.
Thank you for this honest review! Mariella and the team had a great time helping you out!
Please let us know if you need anything else, we'd be glad to help!
Muy fácil de usar, apenas la estoy probando, pero parece ser muy efectiva para crear guías de tallas para diversos productos.
Hey GYMWOLF and Team!
Thank you for your glowing review! We're glad that you like our app and we appreciate your support.
Please let us know if you need help with anything else!
.......
Hey Black and Masons team!
Thank you for leaving a review! We'd love to hear more about your feedback. Is there anything else we can do to improve your experience?
We look forward to your response!
good
Thank you for the review PARUL & PREYANKA CLOTHING! We appreciate your support.
Nice app, support 100 points, help with everything.
Thank you for your honest review! Our specialists work hard to help with your questions and concerns and I'm glad that you were pleased by the support you received.
Please let us know if there's anything we can help you with. Cheers!
Great functionality, great customisation options and always great service whenever we need a helping hand. Would recommend.
Thank you for choosing our app! We are extremely delighted to hear your feedback, these kinds of reviews really make our day!
Please don't hesitate to reach out to us if there is anything else you might need help with. Cheers!
I LOVE THIS
Hi Elevatestreetwear and Team!
We love that you love our app! Thank you so much for your 5-star review, this helps us a lot.
Please reach out if you need further assistance, we'll be glad to help out!
good
Thank you for taking the time to leave a review. Your positive experience is music to our ears!
I was initially really excited when I discovered this app. The perspective of utilizing the size recommender to enhance the customer experience was truly promising. However, my enthusiasm quickly waned when I realized that the size recommendations provided by the app were inaccurate, despite providing all the necessary sizing information.
Seeking a resolution, I promptly reached out to the support team for assistance in rectifying the issue and getting the app up and running smoothly. Unfortunately, my disappointment persisted as the support team failed to address my concerns effectively. They assured me that they would examine the sizing charts and make the necessary adjustments, but it has now been nearly two months, and no progress has been made.
This situation is deeply regrettable because the app's features appeared to be excellent, and I was genuinely looking forward to implementing them in my store. However, after two months of having the app installed and being charged, I have been unable to enable it or benefit from its functionalities.
Overall, I am extremely dissatisfied with the inaccurate recommendations and the extremely poor support experience I have encountered. Dealing with the app's support team has been nothing short of a nightmare. Their promise to "have a look" at the issue has resulted in weeks of waiting without any meaningful updates or resolution. As someone who has been using Shopify for nearly five years, I can confidently say that this has been the worst support experience I have ever had with any app thus far.
Hi Omar. I appreciate you taking the time to leave this review. I'm sorry for the issues you've encountered with our app, and for the experience you've had with our support team.
I sent you an email with additional information on how we would like to proceed with this issue. I hope you choose to continue doing business with us. We really do care about your experience. We will do better.
Thank you,
Sharky
Team Supervisor - Kiwi Sizing
This app is really simple to use and does exactly what I need it to do even on the free plan. It easily integrates with my shopify store and I can allocate it to the products that are relevant.
Thanks for an amazing review! We're glad to hear that you are happy with how our app functions. We work hard to ensure that partners like you have a stress-free experience using our apps.
If you need help or assistance, please feel free to reach out! Cheers!