Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient size charts, and customization options. The size recommender feature is generally well-received, despite occasional accuracy issues. Customer service is often praised for its prompt and effective responses. The free plan is valued for its features and ease of use. Merchants also commend the app's seamless integration with Shopify stores and its professional look.

February 25, 2021

Love this app and the customer service is excellent. Sam was very quick to help me when I had questions regarding the advanced custom size recommender and they are always looking to improve the apps accuracy. Never had a problem.

Mayana Genevière ® Canada
Canada
About 3 years using the app
May 22, 2020

Love this app, its a life changer for those selling clothing. It makes thing much easier than working with the shopify's editor by millions of miles, plus customer service is really great! Thanks!

Popstry
United States
About 3 years using the app
April 5, 2021

Great customer service, and the platform works better than I expected. Would highly recommend. Makes handling sizing much easier.

bubuleh
United States
About 3 years using the app
November 18, 2020

A great app. Right now I'm using the FREE version (no money in my budget for the upgraded version) But will definitely upgrade as soon as I am financially able. It was fast to install (once I figured out how to). So the free plan is very basic but it serves its purpose and adds a lot of credibility to my site and the products. Once I upgrade I'll add the images of each style to the size charts and that will look even better. And it seems like it is still for me to explore with this app. And once I get a minute I will view the videos and read more into it. But so far, I am VERY happy I installed this app! Wish I had done it sooner!

SWEET KISSIES BOUTIQUE
United States
Almost 3 years using the app
Edited July 21, 2023

I have been using this kiwi size app and found it is very useful and convenient. However, Kiwi Sizing wants to charge us full while we place a store $9 monthly to shopify. So I do not recommend this app because it is not fair to pay their fee while the store is on-hold.

bettercycle
Australia
Almost 3 years using the app
October 15, 2023

love it

Uniekwinkel
United Kingdom
About 1 month using the app
Staytuned replied October 17, 2023

Thank you for choosing Kiwi! We hope that you continue to support our app, and we assure you that you will love Kiwi even more.

Please let us know if you need any help! Cheers!

July 9, 2018

The customer service is very good. They help me solve my question immidiately. I love the live chat function. The size chart is very easy to use and can be edit in different style which fit my needs

Obsoleted Fashion
Hong Kong SAR
Almost 3 years using the app
Edited July 5, 2022

Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?

Luna's Wish
China
Almost 3 years using the app
Staytuned replied July 5, 2022

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.

March 16, 2021

Best sizing app by far and great customer service. Highly recommend this app for your size chart needs.

Multi Panel Art
United States
Almost 3 years using the app
July 23, 2021

We are a DTC brand selling dresses in 8 sizes. Since we provide the best fit for our dresses we also want recommend correct size upon the model of the dress chosen by our customer and Kiwi is perfect for that. You can easily make adjustments for each dress depending of the modell, fit and the fabric so the recommendation will be perfect for the customer. It works very well and we never had any problems.

Pure Female
Sweden
Almost 3 years using the app