Overall rating
4.7
Counts per rating level
  • 91% of ratings are 5 stars
  • 4% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient size charts, and customization options. The size recommender feature is generally well-received, despite occasional accuracy issues. Customer service is often praised for its prompt and effective responses. The free plan is valued for its features and ease of use. Merchants also commend the app's seamless integration with Shopify stores and its professional look.

August 27, 2018

Great app! Very helpful and friendly customer service!

Daily Dealios
Hong Kong SAR
Over 3 years using the app
March 22, 2021

Really quick and easy to navigate but if you do get stuck, staff on the live chat are always super friendly and helpful. I like how well presented the size guides appear on site too.

Aje
Australia
Over 3 years using the app
April 26, 2023

Their customer support is swift, communicates well, and very helpful. We had issues onboarding a new size chart and the team quickly implemented and set it up for us. Been using their app for years and would highly recommend it.

MIZIZI
United States
Over 3 years using the app
Staytuned replied April 26, 2023

Thank you for taking the time to submit this amazing review! Our service goal is to go above and beyond for our customers. It's great when we get the chance to do that, but it's even better when we get such enthusiastic recognition for our efforts!

Please touch base with us again if you need anything else.

May 16, 2018

Wow! What an awesome app!!!! And sooooo easy to use. I am not technically minded and I even found it super easy to use! No coding needed (thank goodness as I would have no doubt deleted my whole store!!!). Also, I needed some support and Sam C was on the case and sorted it out super quick. Would highly recommend to everyone

Candy Pink Girls
United States
Over 3 years using the app
April 7, 2018

Two things I need to point out: 1) the superb customer support and 2) the customizability of this app. Kiwi app is one of a kind and I wish I had found it sooner.

Sam has been really great with answering all my questions and making quick updates to accommodate my specific requests that my Shopify store needs with sizing. He replies promptly and even offers his experiences from his own ecommerce store, which is something I really appreciate.

The customizability of this app allows you to change the size and look of your sizing chart, which is great since I want it thematically consistent with my shop layout. All in all, this app has helped me make huge improvements and I highly recommend it

Sandalboyz 2
United States
Over 3 years using the app
May 9, 2019

Quite honestly, this is the app we have been looking for for a long time. Easy to install, easy to learn, extremely flexible, responsive, and relatively lightweight when it comes to extra page script loading. The pricing is right and the team seems to be on board with helping everyone out, though I'm not super sure about this since I haven't had to ask for help yet!

A couple things I would like to see in future updates would definitely be things like bra cup size, and other measurements that don't come in length units.

Overall, great job guys!

Crisiswear Clothing
United States
Over 3 years using the app
October 6, 2018

This app really allows you to not skip creating a new size chart for a specific product. It's not hard to use at all. Allows me to tailor for each product, if necessary.

TightBodi
United States
Over 3 years using the app
January 2, 2023

Awesome app with tons of features. Has really helped curb returns for sizing issues as well as increase orders due to giving my customers more confidence in their size selections. Great customer service as well! Prompt and professional.

WESTON JON BOUCHÉR
United States
Over 3 years using the app
Staytuned replied January 3, 2023

Thanks so much for this fantastic review! Reducing the need for (and stresses of) returns is one of the core business cases we try to solve for our customers, so we're very happy to hear this feedback. Please touch base whenever you need help again - Ron and Daniel and the rest of the Kiwi team are always standing by and ready to go!

Edited October 24, 2019

Love this app. It is exactly what I looked for for my shop. And its creator is very helpful and reactive.
I recommand !

sautam68
France
Over 3 years using the app
Edited August 3, 2019

First of all, customer support is amazing! They were fast and so helpful. Secondly, they fixed all my problems that I basically couldn’t figure out on my own. Love this app! My sizing chart looks great and I would highly recommend!! If I could give them more than five stars, I would. Excellent app!

Three Keys Collection
United States
Over 3 years using the app