Reviews (800)

Overall rating
4.7
Counts per rating level
  • 85% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 3% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants highly value this app for reducing size-related returns and increasing customer satisfaction with its effective size recommender and customizable size charts. It integrates seamlessly with Shopify, offering a user-friendly interface and easy setup. The app's performance is reliable, and the customer support team is responsive and helpful in customization and troubleshooting, enhancing the shopping experience and merchant satisfaction.

May 6, 2019

Fantastic app. It was exactly what I was looking for easy to use look great and support has been extremely quick to respond to my requests. Highly recommend.

ETRNL
Australia
About 2 months using the app
November 27, 2022

on the busiest time of the year (black friday) app decides to crash, have no access to the back end and charts take forever to load on product pages. Definitely ditching this app as soon as possible!

Bicycle Booth
Canada
Over 3 years using the app
Staytuned replied November 28, 2022

Thank you for taking the time to send this review. We're so sorry about the issues you're struggling with! We've reached out to you by email already to get you back up and running ASAP.

July 28, 2021

Very easy to set up and great choice of options regarding style and settings. Great support team! I am very happy with this App.

dayê rose
Germany
About 2 months using the app
December 17, 2020

Great value for money and super happy how quickly the support replies. We had a request for a slight change in one of the features to fit our needs and they did it super quickly. Highly recommended!

The Slow Label
Germany
About 2 months using the app
May 13, 2021

Really great app! Super flexible, so even complicated product assortments can be sized properly. Also, superb customer service.

Bravado Designs Canada
Canada
About 2 months using the app
August 29, 2019

Great support team and the best size chart app around. Tried a few before this and nothing came close. Love the customization.

Crazy Dog T-Shirts
United States
About 1 month using the app
May 24, 2021

I love this app! It's easy to use and I have been surprised by all that is included. It is very professional and the customer service is great too.

Science of Voyage
United States
About 1 month using the app
August 29, 2024

I like the app, it's easy to set up and it's free.

SETTANTA
Italy
25 minutes using the app
Staytuned replied September 2, 2024

Hi there SETTANTA team!

Thank you for leaving us a review! We're glad that you're having a great time using our app. Please feel free to upgrade to our paid plans to enjoy more features!

If you need help with anything, please don't hesitate to reach out to us. Thank you for choosing Kiwi!

May 11, 2023

THE KIWI SIZE CHART IS AWESOME. I HAVE THE ABILITY TO CUSTOMIZE THE WAY I WANT AS WELL AS HAVE CUSTOMER SUPPORT THAT RESPONDS TO ANY QUESTIONS ASKED.

ShowMeWhatUWorkingWithFishing&Hunting L.L.C.
United States
About 1 month using the app
Staytuned replied May 11, 2023

We are thrilled to hear that you are pleased with what our app has to offer! Our team works very hard to provide your store's needs through Kiwi Sizing, and reviews like this motivate us to keep working harder.

Please let us know if you need anything else!

Edited July 5, 2022

Your app won't open. What's going on?/////??????There is a big problem with their app, now all the size charts don't show up, is their company out of business?

Luna's Wish
China
Almost 3 years using the app
Staytuned replied July 5, 2022

We're so sorry for the disruptions! We fixed the problem and the issue should now be fully resolved.

The issue was caused by a technical error on our servers triggered by the Shopify Admin outage earlier today. Unfortunately, this happened during our teams' offline hours, so it took longer to discover and fix than we would normally expect.

Please reach out to us if you're still experiencing problems - our support team is online and standing by.