Overall rating
4.7
Counts per rating level
  • 90% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 0% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants appreciate this app for its user-friendly interface, efficient size charts, and customization options. The size recommender feature is generally well-received, despite occasional accuracy issues. Customer service is often praised for its prompt and effective responses. The free plan is valued for its features and ease of use. Merchants also commend the app's seamless integration with Shopify stores and its professional look.

December 10, 2018

Good app. Love that it can be shared among multiple stores. Saved me a lot of time and effort. Gave it 4 stars because merging cells isn't an option that is a MUST.

Support Hose Store
United States
Over 2 years using the app
Staytuned replied July 27, 2019

Hi, just want to let you know that we have added cell merging a while back! Hope you can take a look and update the review!!

December 26, 2019

This app is great. Some if the setup is a little confusing but you can get the hang of it. Very helpful

NOOWORKS
United States
About 1 year using the app
August 16, 2022

Great app and good value. Just don´t think it´s right to charge for the feature of importing tables from images. Should be included in the paid version.

VIR-GIL
United States
About 1 year using the app
Staytuned replied August 29, 2022

Hi VIR-GIL! Thanks for this review and the feedback. It is so helpful for us to know what is most important to merchants, for when we review our pricing.

We will definitely take note of this in our next review. Thanks again for taking the time to share what is important to you-- we appreciate it!

Edited June 8, 2020

De lo mejor que hay en apps para guías de tallas. Mi única observación es que deberían hacer el proceso de recomendación más simple e intuitivo. Por lo demás, buen trabajo. A seguir mejorando.

Marxial
Peru
9 months using the app
Edited November 21, 2018

Fabulously usable. Being able to copy and paste from existing tech packs is a life saver. Please make the templates easier to access - it's quite convoluted to get to edit the templates.

Navasota Co
United States
8 months using the app
February 23, 2019

I’m still new to having this app on my website. Will continue to keep using any new features. So far it’s great.

VELVET AVE
Canada
4 months using the app
July 9, 2022

Nice app. Work as expected. We use it in several stores. We had some problems with synchronization between store, but developer solve it quickly.
Five starts for support.

bonprix.si
Slovenia
4 months using the app
Staytuned replied July 11, 2022

Thank you for taking the time to review our app BonPrix team! We love the size charts you have built. Your charts get an A+ from us! We love your custom images to show customers how to measure, along with how you share your phone number if the customer needs help. Thanks for being such a great merchant <3

January 4, 2019

This app is really good, I like that it fits your theme and makes it look professional. The only thing I do not like is the size recommender as it does nothing for me. When I put in my size all it says is "We couldn't find a suitable match" you need to be literally one CM or Inch away from the garment sizes, that doesn't work when dealing with coats or jumpers. Other than that would recommend.

Nabila Jones
United Kingdom
2 months using the app
Staytuned replied March 18, 2019

Really sorry to hear this. We have significantly improved the capabilities of the recommender feature. I encourage you to give it another shot and see how you like it. Thanks!

Edited March 27, 2019

Great app, makes sizing greater and simple, great layout and looks. Had some problem to integrate in the beginning, but got some great help from their custom service! Top notch!

Beach Babe Fashion
Norway
About 1 month using the app
Staytuned replied March 27, 2019

Thank you for your review! If you have any more questions, please let us know via the in-app messaging

Edited December 23, 2022

Easy to start using and build guides and recommenders. Initially had a hard time getting attention from the customer support, but they have improved since. Looking forward to see impact of better size guiding.

Astrid Wild
Sweden
About 1 month using the app
Staytuned replied December 16, 2022

Thank you for leaving this detailed review. I'm so sorry you had such a poor experience with us, but I'm grateful you've given us the chance to fix it. I know we've worked with you over the past week to resolve your technical issues and answer your questions. I'm sure Kiwi's going to be a great fit for your business, and we'll do our best to make sure the service issues you encountered never happen again!

Hannes Bez | Customer Experience Lead