Reviews (1,038)

Overall rating
4.8
Counts per rating level
  • 87% of ratings are 5 stars
  • 7% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 3% of ratings are 1 stars
What merchants think

Feedback submitted

Merchants value this app for enhancing conversion rates with its easy-to-use size chart integration, especially for fashion stores. It offers powerful features like responsive sizing tables and unit switching. Highly configurable, it suits various product types. The app is praised for smooth operation and user-friendliness. Customer support is frequently highlighted as exceptional, with merchants appreciating the team's responsiveness and efficiency in resolving issues.

May 26, 2026

excellent help

Happy TailSaver
United States
About 4 years using the app
Staytuned replied May 27, 2026

We’re glad our team could provide the help you needed! Thanks for choosing Kiwi.

February 5, 2026

A great app and a great customer service
Reg was very patient and provided a solution!

Chef Works Japan
Japan
About 6 years using the app
Staytuned replied February 6, 2026

Thanks so much for the kind words!
We’re happy to hear you’re enjoying the app, and we’ll be sure to pass your feedback along to Reg. If you need anything else, just let us know!

May 21, 2026

Very flexible & thorough app. Lots of functionalities. Great customer support team.

Reccy
India
2 days using the app
Staytuned replied May 22, 2026

It’s great to know Kiwi’s flexibility and range of features are working well for you. We’re also happy our support team has been there to help whenever needed!

June 2, 2026

Vastly customizable, and functions flawlessly for me.

Say It Blue
United States
9 months using the app
Staytuned replied June 5, 2026

We’re happy Kiwi has been running flawlessly for you and that the customization options are giving you the flexibility you need. Thanks for sticking with us!

April 20, 2026

Joseph is the best

Holy Pals
United States
Over 1 year using the app
Staytuned replied April 21, 2026

Joseph will be so glad to hear this! We’re happy he made such a strong impression and we’ll keep delivering that same level of experience.

April 17, 2026

good app, easy to configure, good response rate from customer support

Notace
United States
2 days using the app
Staytuned replied April 17, 2026

It's great to hear it’s been easy to set up and running smoothly for you. We're glad our support team could be there when you needed it too, we’ll keep that responsiveness going!

March 20, 2026

helpful team and great app!

Alchemy London
United Kingdom
About 2 years using the app
Staytuned replied March 25, 2026

We're really glad to hear that! Thanks for the kind words about the team and the app, it means a lot to us. We’re here anytime you need a hand 😊

February 5, 2026

Really neat, customer friendly app & super responsive helpful customer service.

The Last Word In Fashion
United Kingdom
Over 1 year using the app
Staytuned replied February 6, 2026

Thank you for the great feedback! 😊
We’re glad you find Kiwi user-friendly and that our support team could help quickly. We’re always here if you need us.

January 6, 2026

Great experience and product.

I had an issue relocating the size chart link within several product pages that used a customization field.

I reached out to Kiwi's customer service and they resolved it within an hour.

That's amazing customer service!

Navy Humor
United States
6 months using the app
Staytuned replied January 12, 2026

Thank you so much for the detailed review!
We’re really happy to hear that everything was resolved quickly and that our team could help get the size chart placement sorted across your product pages. Providing fast and reliable support is something we truly care about, so this means a lot to us.

If you ever need anything else, we’re just a message away!

May 7, 2026

I had a couple technical questions that were successfully resolved by the team within minutes! Excellent support and customer service. Ron and Reg were very helpful in this process. Loving the app

Qarax
United States
6 months using the app
Staytuned replied May 8, 2026

We're glad Ron and Reg could jump in quickly and get your questions resolved within minutes! We’re happy to hear you’re loving Kiwi and had such a smooth support experience.