Reviews (2,993)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 17, 2023

Easy to use, effective, and priced well! We prefer the email tools in Klaviyo over SMS, but overall, great solution for any company.

JoyJolt
United States
Almost 4 years using the app
July 13, 2017

I'm still learning but this app has everything I was looking for. Special thanks to Amanda and Evan for calling, explaining and helping. So exciting to have so many features in all in one place! :)

Finer Gifts
United States
Almost 4 years using the app
September 3, 2018

I have been using Klaviyo for over a year now. I love how it integrates with Shopify and so all my emails are much more relevant to my customers and the products they purchased.

Drug Free Help Store
United States
Almost 4 years using the app
March 20, 2017

We run on Klaviyo. It's been indispensable. We haven't used it to it's full potential yet... but we're working on it!

Oursandals
Canada
Almost 4 years using the app
Edited March 1, 2016

Love, love, LOVE!

+ Extremely easy to use.
+ It pulls your customer list directly from Shopify. Every other email tool we've looked into forces you to use a third-party app to automatically upload your customers into your email lists.
+ They help you get started with really nice templates and campaign flows.
+ Nice customer service representatives.
+ We were able to connect our existing email tool to our Klaviyo account, and it pulled over and sorted all of our existing contacts for us.
+ Awesome analytics data!

- Cost is a little higher than we want to spend on an email tool, but I guess you get what you pay for.

Mimijumi
United States
Almost 4 years using the app
December 17, 2021

Klaviyo is a GAME CHANGER. I switched from Mailchimp mostly because of the ease of install and incredibly value you can get from the turnkey integrations that help you leverage customer and prospective customer data from other apps like Octane AI and Okendo in particular. Converted and not once looked back.

Burgundy Fox
United States
Almost 4 years using the app
Edited October 31, 2019

Best in the business. So affordable and even more powerful. If you want powerful easy to use email marketing and automation this is for you.

Cant recommend highly enough.

Half Human
United Kingdom
Almost 4 years using the app
February 16, 2019

Great App, Kaviyo is one of the best marketing automation tools I've used. I don't know why anyone would use anything else like MailChimp.

The Parent Diary
United States
Almost 4 years using the app
June 28, 2018

I'm so glad that I switched to Klaviyo! It's super easy and customizable.

Gordonstuart
United States
Over 3 years using the app
May 1, 2020

Apps been great so far. Klaviyo allows us to integrate with Shopify and efficiently work with both systems. Ill update my review in the coming months as we just started.

Ahimsa Pets
United States
Over 3 years using the app