Reviews (2,994)

Overall rating
4.6
Counts per rating level
  • 80% of ratings are 5 stars
  • 5% of ratings are 4 stars
  • 2% of ratings are 3 stars
  • 2% of ratings are 2 stars
  • 11% of ratings are 1 stars
What merchants think

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Merchants highly recommend this app for boosting marketing strategies through its advanced email marketing and SMS tools. They report significant business growth and enhanced customer engagement, thanks to personalized email flows, targeted campaigns, and seamless Shopify integration. The app is praised for its ease of use, customizable templates, and powerful automation and segmentation capabilities. Detailed analytics are also valued for refining marketing efforts. Additionally, the responsive customer support is noted for providing personalized assistance and quick solutions.

November 21, 2018

We love this app! It works great and does everything we need regarding email marketing! Highly recommended!

LivingEngine
Israel
Almost 3 years using the app
Edited April 2, 2019

I used this app to help me with email campaigns and I really like it! It's the first time I sent one out. There are many templates to choose from, which makes the process so much easier. I also love the fact that you can set up analytics. Great product! - Thank you Klaviyo

modcolorpop
United States
Almost 3 years using the app
October 17, 2022

Great app and great customer service, best app for flows automation and audience targeting. Maybe its expensive.

Ypsons
France
Almost 3 years using the app
November 17, 2023

We love Klaviyo - it's a powerhouse. Highly recommended.

Scent New York
United States
Almost 3 years using the app
January 21, 2019

Amazing app. Love all the flows. Takes a bit of time to learn but really worth it in the end! Love it

Loving Hands Grooming Gloves
Canada
Almost 3 years using the app
October 28, 2015

I absolutely love this app! It makes everything seamless and so professional. Must have for shop owners!!

The Truth About Baby Weight
United States
Almost 3 years using the app
July 14, 2014

Mailchimp is for sending emails. Klaviyo is for making money.

We've automated all of our autoresponders and abandoned cart emails to Klaviyo and are very happy with the results. Their tools are very powerful and their support is top notch.

Tortuga Backpacks
United States
Almost 3 years using the app
October 29, 2015

This app is awesome! Very professional, if you have an eCommerce website, this app is a must have!

Confederate Outfitters
United States
Almost 3 years using the app
July 10, 2014

First of all, the level of personal support you get from these guys is second to none. Ed and his team are fast to respond to any questions you may have.
Klaviyo is an essential tool for all shop owners. The ease of use when putting together an email campaign, or building out your list of customers and contacts is extremely user friendly.
I highly recommend Klaviyo! 5/5 all the way!

Band-Brand - Custom Band Merch - Buy & Sell Direct
Canada
Almost 3 years using the app
June 21, 2017

Just getting started with the new store but love the support. Team is knowledgable and helpful with walking me through since I'm not so technical. Thanks guys!

Hamilton Perkins Collection
United States
Almost 3 years using the app